At Doctors of BC our vision is to promote a social, economic, and political climate in which members can provide the citizens of BC with the highest standard of health care, while achieving maximum professional satisfaction and fair economic reward.
Together, we make a difference so our doctors can make theirs. Join us today!
THE JOB: Learning & Development Specialist, Employee Programs
The starting salary range falls within the minimum to mid-point of the salary range.
Starting Salary Range: $70,856 - $88,570
Reporting to the Manager, Employee Programs, the Specialist designs, develops, implements, evaluates, and sustains employee learning programs and initiatives. The portfolio includes both new initiatives and recurring programs that require reliable planning, coordination, delivery, evaluation, and continuous improvement. Working collaboratively with colleagues across the organization, senior-level executives, vendors, stakeholders, and subject-matter experts. The Specialist will be required to conduct needs assessments, define measurable learning outcomes, and create learner-centred solutions using learning frameworks (ADDIE) and adult learning principles.
The Specialist applies disciplined project management to move learning initiatives through each phase of development, ensuring project milestones stay on track. The Specialist will be required to work towards establishing clear project scope, schedules, baselines, milestones, dependencies, responsibilities, resource needs, and risk controls. While also maintaining accurate work plans, workflows, reports, and dashboards using online project management software, RACI tables, RAID and decision logs, weighted decision-making matrices, and other fit-for-purpose tools. They will monitor progress against commitments, identify emerging issues and cross-project impacts early, proactively frame options, recommend practical solutions, and secure timely decisions or escalate when needed.
The Specialist designs and develops accessible, inclusive learning content across a range of formats, including eLearning, virtual and instructor-led sessions, job aids, facilitator guides, and supporting resources. They facilitate learning, support facilitators, maintain quality and consistency, and apply best practices to assess learner experience, knowledge, skill development, application, and organizational impact. They use evaluation findings, stakeholder feedback, and emerging learning and development practices to continuously improve content, delivery approaches, and established programs.
Doctors of BC Team Member:
Approaches work with a collaborative spirit recognizing we are better together. Embraces change, provides excellence in service and is accountable for their results and helping others achieve theirs. Does the right thing, not the easy thing. Speaks openly and honestly to tackle tough challenges and enrich relationships. Balances hard work with fun and is genuinely friendly and committed to others' wellbeing.
WHAT YOU BRING
- An undergraduate degree in adult education, instructional design, organizational development, business, project management, or a related field, AND up to four years of progressive and relevant experience designing, implementing, or sustaining employee learning programs and coordinating complex, cross-functional initiatives. An equivalent combination of education and experience will be considered.
- Thorough knowledge and practical application of learning frameworks (ADDIE), adult learning principles, needs assessment, measurable learning objectives, instructional and content design, facilitation, implementation planning, and learning evaluation best practices.
- Experience designing and developing accessible, inclusive learning solutions in multiple formats, facilitating learning or supporting facilitators, and using evaluation findings and stakeholder feedback to improve content, delivery, and learner and business outcomes. Experience coordinating recurring or annual learning programs is required.
- Advanced proficiency with online project management or work-management software, including workflows, templates, custom fields, automations, permissions, reporting, and data-quality standards.
- A strong knowledge of scope, baselines, milestones, dependencies, resources, and risks.
- Demonstrated expertise in building clear, accurate reports and dashboards that combine project indicators with relevant learning measures and translate data into concise insights for leaders and project teams.
- Demonstrated experience using RACI tables, RAID and decision logs, process maps, and weighted decision-making matrices to clarify accountability and support evidence-based decisions.
- Sound judgement and initiative when information is incomplete, or priorities are changing, with the ability to anticipate issues, identify impacts, frame options, proactively recommend solutions, and escalate appropriately.
- Strong communication, facilitation, and collaboration skills, with experience working closely with colleagues, senior-level executives, vendors, subject-matter experts, and other stakeholders to clarify needs, build alignment, secure decisions and commitments, coordinate deliverables, and address risks or conflict diplomatically.
- A project management certification or an equivalent credential is an asset.
Doctors of BC thanks all applicants; however, only those selected for an interview will be notified.
Doctors of BC recognize the pervasive and ongoing harms of colonialism faced by Indigenous peoples and that these harms include the widespread systemic racism against Indigenous peoples in BC's health system. Physicians have a significant role to play in addressing the health disparities that exist between Indigenous and non-Indigenous patients, and Doctors of BC is committed to continuing to advance reconciliation and address and eliminate racism in health care.
Doctors of BC celebrates diversity, challenges inequality and is committed to sustaining an inclusive and diverse community. We seek qualified applicants who share our commitments to equity, diversity and inclusion, and truth and reconciliation. We especially welcome applications from persistently and historically oppressed groups, including Indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, gender-diverse, and persons who identify as 2SLGBTQ+.
We acknowledge that the land Doctors of BC operates and supports physicians from is the traditional territories of the Coast Salish peoples including the Musqueam, Squamish, and Tsleil-Waututh Nations whose historical relationship with the land continues today. For Doctors of BC, acknowledging the land is an expression of cultural humility that involves recognizing our commitment to support the provision of culturally safe care to First Nations, Inuit, and Métis people in BC.
