Position Details
- Reporting Manager: Director, Digital Learning Systems
- Status: Salary, Exempt
- Type: Regular, Full-Time (12 Months)
- Program: Stellar Virtual
Overview
The Learning Systems Engineer will be responsible for designing, maintaining, and optimizing the integrations, automations, and learning technology systems that power Stellar Virtual's digital learning ecosystem. This position will primarily focus on API integrations, workflow automation, LMS administration, and operational data solutions, requiring the ability to build scalable systems, improve data accuracy, and reduce manual processes while ensuring a seamless experience for students, staff, and families to fulfill our mission of empowering families and unleashing potential.
Essential Duties
- Integration Architecture & Platform Engineering
- Design, build, maintain, and monitor integrations across the educational technology ecosystem to ensure reliable, secure, and scalable data exchange.
- Serve as the primary technical resource for integration strategy, API design, authentication methods, interoperability standards, and data exchange processes.
- Evaluate new technology platforms and integration opportunities by assessing technical feasibility, sustainability, support requirements, and operational impact.
- Develop and maintain integration documentation, including workflows, data mappings, authentication methods, error handling procedures, and support processes.
- Troubleshoot and resolve integration failures, synchronization issues, and cross-platform data discrepancies through root-cause analysis and long-term solutions.
- Partner with vendors and internal stakeholders to implement, enhance, and support interoperability across the learning technology ecosystem.
- Data Automation & Operational Solutions
- Design, build, and maintain automated workflows that move, validate, transform, and synchronize data across systems to improve operational efficiency and data quality.
- Develop scripts, automation tools, and custom solutions using Python, SQL, Google Apps Script, or similar technologies to reduce manual processes and support organizational needs.
- Create scalable data solutions that leverage APIs, source systems, and data warehouse outputs to support reporting, integrations, operational workflows, and business decision-making.
- Develop lightweight internal tools and applications that improve staff access to information and streamline day-to-day operations.
- Automate reporting, monitoring, reconciliation, notifications, and data validation processes to improve accuracy and operational visibility.
- Maintain custom-developed solutions through documentation, testing, version control, and knowledge-sharing practices that ensure long-term sustainability.
- Learning Management System Administration
- Serve as the subject matter expert for all Learning Management System (LMS) environments, overseeing platform configuration, optimization, governance, and ongoing administration.
- Manage user permissions, organizational structures, account provisioning, and access controls to support secure and effective LMS operations.
- Monitor LMS performance, platform health, vendor communications, and system issues to ensure reliable service and timely resolution of escalated concerns.
- Ensure the accuracy of LMS data, including enrollments, course assignments, grade passback processes, and instructional workflows in coordination with cross-functional stakeholders.
- Collaborate with academic and operational teams to align LMS configurations with instructional requirements, reporting needs, and organizational goals.
- Provide Tier 2 support for complex LMS-related issues and ensure platform data structures support analytics, compliance, and downstream reporting needs.
- You will play a key role in our collective success by proactively pivoting to support emerging business needs and strategic priorities directed by your manager.
Knowledge, Skills & Attributes
- A minimum of 3–5 years of experience in systems administration, integration engineering, automation development, educational technology, or a related technical field, preferably in a remote environment.
- Proven experience working independently with minimal supervision, including the ability to manage a digital task list and maintain a stable remote (home-office) infrastructure.
- Minimum of 1–2 years of experience using the Google Workspace suite (Docs, Sheets, Slides, Drive) in a professional or academic setting.
- Demonstrated ability to communicate complex ideas via written channels (Email, Google Chat, and Document Comments) with high clarity and low ambiguity.
- Access to a private, secure, high-speed internet connection with a minimum of 25 Mbps download and 10 Mbps upload speeds.
- Demonstrated experience designing, implementing, and supporting API-based integrations across multiple software platforms.
- Strong proficiency with REST APIs, authentication methods (OAuth 2.0, API Keys, JWT), and integration troubleshooting.
- Experience developing automation solutions using Python, SQL, Google Apps Script, or similar technologies.
- Experience working with relational databases, data transformation processes, and operational data workflows.
- Experience administering or supporting Learning Management Systems (LMS) at the platform-administrator level and managing system configurations, permissions, and user access.
- Experience working within a virtual, blended, or online K–12 educational environment preferred.
- Experience supporting Student Information Systems (SIS), CRM platforms, or large-scale educational technology ecosystems preferred.
- Familiarity with interoperability standards such as OneRoster, LTI, SAML, SCIM, or similar identity and rostering frameworks preferred.
- Experience developing lightweight internal applications, browser extensions, Google Workspace add-ons, or staff-facing operational tools preferred.
- Experience working with cloud-based data platforms such as BigQuery, dbt, or comparable reporting and analytics environments preferred.
Success Profile
- Systems Thinking & Automation Mindset: Designs scalable solutions that improve efficiency, reduce manual work, and enhance the reliability of learning technology systems.
- Technical Problem Solving: Diagnoses complex system, integration, and data issues, identifies root causes, and implements effective long-term solutions.
- Cross-Functional Collaboration: Partners effectively with technical and non-technical stakeholders to translate business needs into practical technology solutions.
Education & Certification Requirements
- Bachelor's degree in Computer Science, Information Systems, Educational Technology, Data Systems, or a related field; or equivalent combination of education and relevant professional experience. Relevant certifications in systems administration, cloud technologies, integration platforms, or data management are preferred.
Benefits & Incentives (Full-Time Only)
- Competitive vacation and paid time off plans
- Comprehensive medical (HMO, HDHP, and PPO), dental, and vision plans with varying coverage for employees and their families, with options available in all states, including a high-deductible health plan (HDHP) option.
- 401(k) retirement plan (pre- and post-tax options) with matching contribution up to 3% after one year of employment
- Additional supplemental disability, life, critical illness, hospital indemnity, accident, legal aid, and ID theft protection plans
- Flexible Spending Account (FSA) or Health Savings Account (HSA)
- Two paid closure weeks each year (weeks of July 4 and December 25)
- 11 Company-paid Holidays
Employment "At-Will" Statement: For W-2 employment, Stellar Virtual is an at-will employer. This means the employee and Stellar Virtual can terminate the employment at any time, with or without cause or notice, as legally permitted. This job description does not guarantee continued employment or a contract. All 1099 status is excluded.
Equal Employment Opportunity (EEO): Stellar Virtual is an equal opportunity employer committed to diversity and inclusion. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
