Job Summary:
As a key member of the L&D team, you'll be responsible for leading the local implementation, facilitation, and embedment of Learning and Development activities and programs across the UK, working closely with the L&D Partner, Country HR Partners and other L&D Managers/Leads of J10 countries.
The ideal candidate will have a track record of working with senior stakeholders, confidently assessing needs, and influencing decision-making in alignment with the global Learning & Development Center of Expertise (CoE) strategy. The candidate will have proven experience facilitating in-person and virtual training sessions and workshops at all levels, including senior leadership.
Key Accountabilities:
- Conduct learning needs analyses with stakeholders to inform local priorities to include in the country roadmap
- Lead the delivery and adoption of learning products within the UK, confidently facilitating in-person and virtual workshops for all employee levels, including senior leadership
- Influence and align stakeholders to leverage global L&D products and business line L&D programs within the country
- Manage programs and projects within the UK to completion, including impact assessment
- Manage the UK apprenticeship levy for existing employees, including launching program cohorts on a yearly basis
- Lead the deployment of local regulatory training campaigns on a yearly basis
- Actively participate in local audit processes as needed
- Work with the business to engage, excite, and motivate learners to learn and embed these new skills in their work
- Draw on data-based insights and tell effective stories about the impact of L&D in the UK. This includes preparing quarterly business reviews, and other business presentations
- Use digital learning systems to track, monitor and drive usage – including regulatory or compilatory metrics needed within the UK
- Serves as an L&D expert, sharing best practices and utilising available content, resources, and technology to support business needs
- Actively engage with L&D Leads in other countries, L&D business line partners and L&D product leads to deliver key solutions in a timely manner and to identify scaling opportunities
Required Skills and Experience:
- At least 7+ years of experience consulting with stakeholders on their learning and development needs and facilitating leadership and personal development programs, using contemporary content and approaches
- Expert in stakeholder management and relationship building in a matrix environment
- Outstanding emotionally intelligent communicator who can engage and inspire audiences
- Proven program manager with ability to handle multiple projects, prioritize effectively, and meet deadlines
- Self-directed professional who thrives both independently and in team settings
- Resourceful problem solver with a solution-oriented approach
- Best in-class facilitation skills and ability to navigate difficult conversations in a classroom; equally strong virtual facilitation skills with experience using Teams, Webex or other technology to deliver an engaging learning experience
- Strong understanding of manager effectiveness, leadership development, change leadership, adult learning theory and team effectiveness
- Knowledge and experience leveraging the UK Apprenticeship Levy
- Preferable: Experience using and applying assessments in a learning environment, particularly: 360 feedback, Gallup Strengths, Herrmann Brain Dominance (HBDI)
- Knowledge of basic talent management practices and talent life cycle desired
