Introduction
People are at the heart of Heathrow. Not just the millions of passengers who travel, trade, shop, eat, connect and explore with us every year, but also the thousands of colleagues who go the extra mile to give every one of them the best airport service in the world. In the People team, we partner with people across our business to help to make Heathrow a place where everyone is accepted for who they are and can achieve their best.
We’re a community of human resources and health and safety professionals, encompassing all aspects of HR and wellbeing. Whether your passion is in business partnering, reward, learning and development, or any other specialist area, you’ll be part of a team creating and delivering Heathrow’s innovative People Strategy. We are committed to being a truly inclusive organisation that represents the diversity of the local community at every level.
There’s no place like Heathrow – for the buzz, for the variety, for the sense of belonging and for the chance to go on a really fulfilling career journey. We’re passionate about our colleagues’ experience, making Heathrow a great place to work and creating careers, not just jobs.
Job Description
To be an extraordinary place to work, the People team plays a vital role in helping colleagues fulfil their potential and lead change across Heathrow with energy, ambition and pride. As a Senior HR Business Partner, you will play a key role in shaping and delivering the people agenda across Heathrow’s non-operational business areas.
A trusted advisor to senior leaders, you will proactively identify, plan and deliver people solutions that drive organisational performance, strengthen leadership capability and support business transformation. You will build strong, credible relationships, providing both strategic insight and constructive challenge to enable leaders to achieve their objectives.
Partnering closely with Directors and Leadership Teams across corporate and specialist functions, you will lead the development and implementation of people strategies that align with Heathrow’s overall vision and strategic priorities. Working collaboratively across the People team, you will ensure the delivery of commercial, value-added solutions that support business performance, organisational effectiveness and colleague engagement.
You will also support the design and delivery of long-term people plans that continue to evolve Heathrow’s culture, build diverse talent pipelines, enhance leadership capability and create an inclusive, high-performing environment where colleagues can thrive.
Your role will involve
- Partner with Directors and Leadership Teams to develop and deliver impactful people plans aligned to business objectives.
- Drive performance and engagement through effective coaching, challenge and leadership support.
- Translate business priorities into clear, commercially focused people strategies.
- Provide expert HR guidance across employee relations, reward, talent, development and people services.
- Support leaders in building a high-performance culture aligned to Heathrow’s values and behaviours.
- Collaborate with Senior HRBPs and Centres of Excellence to share best practice and deliver consistent people solutions.
- Lead strategic workforce and talent planning, including succession planning and future skills capability.
- Deliver organisational change initiatives and track key people metrics to ensure successful outcomes and long-term impact.
These Skills Are Essential
- Demonstrable business partnering experience with senior leadership teams with a proven track record of coaching and developing individuals, teams, functions to higher performance
- Experience and knowledge of all aspects of HR including Employee Relations, Organisational Design, Resourcing, Talent Management and Reward preferably in a unionised environment
- Experience of delivering of robust, commercial HR solutions across a complex environment
- In depth experience in managing and embedding Change from an HR perspective
- Relevant HR qualification or equivalent work experience CIPD Level 7
About Us
There’s something so special about working at the world’s most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.
Every day, you’ll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.
It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we’re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.
Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there’s no place like Heathrow.
Our rewards
We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we’ll support you to be at your best inside and outside work. And of course, we’ll provide varied learning and development opportunities too. Here you’ll find everything you need for a fulfilling career journey that can take you in exciting directions.
Working Location
Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow . Working arrangements vary from team to team and will be confirmed during the recruitment process. You’ll need to be based in the UK and within a commutable distance to Heathrow.
Sustainable Travel to work
Heathrow’s Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.
Equal Opportunities
As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger – not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.
