Job Summary:

As a key member of the L&D team, you'll be responsible for leading the local implementation, facilitation, and embedment of Learning and Development activities and programs across the UK, working closely with the L&D Partner, Country HR Partners and other L&D Managers/Leads of J10 countries.

The ideal candidate will have a track record of working with senior stakeholders, confidently assessing needs, and influencing decision-making in alignment with the global Learning & Development Center of Expertise (CoE) strategy. The candidate will have proven experience facilitating in-person and virtual training sessions and workshops at all levels, including senior leadership.

Key Accountabilities:

Conduct learning needs analyses with stakeholders to inform local priorities to include in the country roadmap
Lead the delivery and adoption of learning products within the UK, confidently facilitating in-person and virtual workshops for all employee levels, including senior leadership
Influence and align stakeholders to leverage global L&D products and business line L&D programs within the country
Manage programs and projects within the UK to completion, including impact assessment
Manage the UK apprenticeship levy for existing employees, including launching program cohorts on a yearly basis
Lead the deployment of local regulatory training campaigns on a yearly basis
Actively participate in local audit processes as needed
Work with the business to engage, excite, and motivate learners to learn and embed these new skills in their work
Draw on data-based insights and tell effective stories about the impact of L&D in the UK. This includes preparing quarterly business reviews, and other business presentations
Use digital learning systems to track, monitor and drive usage – including regulatory or compilatory metrics needed within the UK
Serves as an L&D expert, sharing best practices and utilising available content, resources, and technology to support business needs
Actively engage with L&D Leads in other countries, L&D business line partners and L&D product leads to deliver key solutions in a timely manner and to identify scaling opportunities

Required Skills and Experience:

At least 7+ years of experience consulting with stakeholders on their learning and development needs and facilitating leadership and personal development programs, using contemporary content and approaches
Expert in stakeholder management and relationship building in a matrix environment
Outstanding emotionally intelligent communicator who can engage and inspire audiences
Proven program manager with ability to handle multiple projects, prioritize effectively, and meet deadlines
Self-directed professional who thrives both independently and in team settings
Resourceful problem solver with a solution-oriented approach
Best in-class facilitation skills and ability to navigate difficult conversations in a classroom; equally strong virtual facilitation skills with experience using Teams, Webex or other technology to deliver an engaging learning experience
Strong understanding of manager effectiveness, leadership development, change leadership, adult learning theory and team effectiveness
Knowledge and experience leveraging the UK Apprenticeship Levy
Preferable: Experience using and applying assessments in a learning environment, particularly: 360 feedback, Gallup Strengths, Herrmann Brain Dominance (HBDI)
Knowledge of basic talent management practices and talent life cycle desired

JLL

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