Position Summary
Supports learning and development through the use of technology tools throughout Orlando Health.
Responsibilities
- Researches, analyzes, and modifies current global learning processes that support educational programs.
- Researches, consults with internal customers and designs coaching plans and succession planning activities.
- Demonstrates above average utilization and knowledge of technological capabilities for media design, development, programming, and advanced image editing for global learning projects.
- Develops, designs, programs, troubleshoots, and tracks global learning programs.
- Uses commercial software, including authoring and animation programs to develop interactive courseware and computer assisted instructional materials.
- Conducts audits of educational content within system to assure regular review and updated content.
- Uses authoring tools, graphic design tools and scripting languages in the design, creation, deployment, and maintenance of global learning applications.
- Creates and provides end user training for global learning applications including classroom instruction software simulations and resource documents.
- Serves as a learning management system super user.
- Participates in system implementation, maintenance, complex trouble shooting, and complex problem resolution as either lead or in conjunction with system administrator.
- Supports end users regarding system problems, requests, and/or help and initiates the proper protocol to follow through on commitment.
- Participates in the development of action plans and process improvement projects as it pertains to online learning and performance management or as assigned.
- Acts in an independent manner, frequently assuming a leadership role in team facilitation.
- Coordinates for small learning projects as well as performance review initiatives.
- Creates and provides end user training for Learning applications including classroom instruction software simulations and resource documents.
- Provides end user technical support for issues related to use of global learning applications.
- Responds to the mission, vision, and principles of the organization.
- Adheres to Orlando Health value statements and Commitment to Excellence standards.
- Assists with monitoring of global learning records providing cumulative data and reports as requested.
- Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
- Maintains compliance with all Orlando Health policies and procedures.
Other Related Functions
- Coaches the professional development of team members working with talent technology tools.
- Maintains contacts with other organizations and associations for the purpose of keeping current in new developments in the education, global learning, and performance management fields.
- Knowledge and ability to work with Cornerstone on Demand Talent Management System and other similar types of databases.
Qualifications
Education/Training
Experience
Bachelor’s degree or equivalent experience required.
- Two (2) years of experience with Microsoft or Mac design software and/or e-learning programs.
- One (1) year experience with image editing tools required.
- One (1) year experience working with learning and performance management software or equivalent.
- Knowledge of adult learning principles and familiarity with instructional design tools preferred.
