Job Title: Remote Salesforce Change Management & Training Lead (Salesforce)

Job Summary

VALiNTRY360, a Salesforce Implementation Partner, is seeking a Remote Change Management & Training Lead to drive adoption and business outcomes across enterprise Salesforce implementations. This role is critical to ensuring that technology investments translate into measurable user adoption, process alignment, and sustained organizational change.

As a client-facing consultant, you will act as a strategic partner to business and technology leaders—owning the people side of transformation. You will design and execute change and training strategies that reduce resistance, accelerate adoption, and embed new ways of working. This role requires a balance of strategic thinking and hands-on execution, with direct impact on project success and client satisfaction.

Key Responsibilities

Own and lead change management and training workstreams across multiple Salesforce implementation engagements
Define and execute change strategies aligned to business objectives, including stakeholder engagement, communications, and adoption metrics
Conduct impact assessments, readiness analyses, and stakeholder mapping to inform targeted interventions
Develop and implement structured change plans covering sponsorship, communications, training, and reinforcement
Design and deliver scalable training programs (instructor-led, virtual, and on-demand) tailored to diverse user groups
Create high-impact enablement assets, including job aids, playbooks, and eLearning content
Facilitate workshops, executive briefings, demos, and feedback sessions to drive alignment and engagement
Establish and track adoption KPIs; analyze feedback and performance data to continuously optimize outcomes
Partner cross-functionally with project managers, solution architects, and business teams to ensure alignment between system delivery and user readiness
Coach leaders and change champions to build internal ownership and sustain change beyond go-live

Required Qualifications

5+ years of experience in change management, training, or organizational development within technology or digital transformation programs
Demonstrated success leading change workstreams in Salesforce or similar enterprise system implementations
Strong working knowledge of structured change methodologies (e.g., Prosci ADKAR, Kotter, McKinsey 7S)
At least one active Salesforce certification
Proven ability to design and deliver effective adult learning and enablement programs
Excellent executive-level communication, facilitation, and stakeholder management skills
Experience working within Agile and/or hybrid project delivery environments
Ability to manage multiple engagements and operate effectively in a client-facing consulting role
Strong analytical, planning, and documentation skills

Preferred Qualifications

Prosci or equivalent Change Management certification
Experience with digital adoption platforms and learning tools (e.g., WalkMe, Articulate 360, Camtasia, Microsoft Viva Learning)
Prior consulting experience in Salesforce or enterprise SaaS environments
Healthcare industry experience
Bachelor’s or Master’s degree in Business, Communications, Human Resources, or a related field

Key Traits

High emotional intelligence with the ability to influence across all organizational levels
Strategic mindset with the ability to translate complex initiatives into clear user value
Strong executive presence and credibility in client-facing settings
Adaptable, resourceful, and comfortable operating in fast-paced environments
Results-oriented with a focus on adoption, outcomes, and measurable impact

Education

Bachelor’s degree in Business, Communications, Education, Organizational Development, or a related field (or equivalent experience)
At least one active Salesforce certification is required
Advanced degrees or certifications in Change Management, Training, or Organizational Psychology are a plus

For immediate response please forward resumes to eric@valintry.com

www.linkedin.com/in/ericitstaffingguru/

Eric Lyublinsky
(Direct) 407-205-1125

#INDIT

VALiNTRY

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