What To Expect
At Tesla, learning is a key driver of performance and customer experience. As we continue to scale across EMEA, we are looking for a Training Operations & Coordination Specialist who will build the operational backbone of our Learning & Development function while ensuring seamless execution of training across the region.
This role combines data-driven learning operations with hands-on coordination of training activities. You will work closely with regional training teams, Customer Excellence, Business Analytics, and business stakeholders to enable high-impact learning programs that support Sales, Delivery, and leadership teams.
You will help move L&D from activity-based to performance-driven, ensuring our learning initiatives are aligned with business priorities and executed with excellence.
What You'll Do
Drive data-driven learning decisions by analyzing performance metrics, building dashboards, and translating insights into actionable recommendations. Standardize learning operations through process design, governance management, and ensuring data accuracy across platforms. Coordinate training delivery by managing calendars, enrollment, logistics, and ensuring alignment with regional trainers and business leaders. Support automation and process improvements to enhance efficiency in learning workflows and systems. Measure training impact by tracking KPIs like time-to-productivity, customer satisfaction, and compliance, while supporting certification frameworks. Collaborate across teams (Customer Excellence, Sales, Regional Leadership) to align learning initiatives with business priorities. Identify trends and needs linked to product launches and operational changes to enable the EMEA training roadmap.
What You'll Bring
Experience in Learning Operations, Training Coordination, Business Analytics, or similar roles, with experience in fast-paced, global environments. Strong analytical skills and proficiency in tools like Power BI, Tableau, Excel, with additional skills in SQL/Python being a plus. Experience coordinating training programs, managing stakeholders, and working with learning platforms or systems. Project management expertise to handle multiple priorities, with a focus on execution and ownership. Structured and proactive mindset to thrive in ambiguity and build scalable processes. Passion for customer experience, performance, and innovation to drive impactful learning solutions. Attention to detail and ability to translate business needs into operational strategies.
, Tesla
