We are Entrust. The Entrust Difference Starts with our People, our Entrusters.
Help shape the future of our workforce by creating learning experiences employees will never forget. We are looking for a Learning and Development Specialist to fill a one-year temporary full-time position in our Calgary office. You will play a key role in driving the success of our teams through impactful New Hire onboarding and Learning & Development initiatives. This position is responsible for designing, implementing, delivering, and coordinating comprehensive training programs that support employee growth, performance, and engagement across the organization.
This hybrid role offers the flexibility to work from home while staying available for on-site needs. Although core hours are Monday to Friday, additional hours and on-call responsibilities may be required to support your team effectively.
At Entrust, our mission is to empower the individuals we serve while fostering a culture of continuous learning and growth. We are committed to creating a trust-based, high-performance, and results-driven environment. We believe that our success hinges on the continuous development of our Entrusters. Join us in transforming specialized care for individuals with complex developmental disabilities across North America.
What will you do?
- Ignite New Hire Success: Lead and energize onboarding sessions, ensuring every new Entruster starts strong and certified.
- Master Training Operations: Orchestrate seamless training logistics, from room setup to communications, for impactful learning experiences.
- Champion Course Completion: Track progress, send motivating reminders, and support new hires to finish their learning journeys.
- Guard Compliance Excellence: Keep training documentation flawless and audit-ready, ensuring Entrust stays ahead of requirements.
- Empower Learning Management: Take charge of Entrust Academy, managing courses, enrollments, and troubleshooting with expertise.
- Create Learning Magic: Facilitate CPI certification and develop engaging, accessible training content for all learners.
- Drive Program Rollouts: Lead the launch of key training initiatives and support specialized learning logistics.
- Build Collaborative Bridges: Connect with stakeholders, answer training questions, and maintain organized L&D resources.
- Spark Innovation in Learning: Introduce microlearning, gamification, and interactive tools to boost engagement and retention.
- Lead Continuous Improvement: Gather feedback, analyze data, and recommend enhancements to keep Entrust’s learning programs at the cutting edge
What are we looking for?
- Proven Learning Leader: 3+ years of L&D experience, thriving in both in-person and virtual settings.
- Educational Trailblazer: Diploma or equivalent in education, HR, communications, or related fields.
- Sector Savvy: Background in disability services, healthcare, or social services is a plus.
- Dynamic Facilitator: Skilled at leading diverse groups and adapting to unique learning styles.
- Compliance Champion: Detail-driven, with a knack for tracking certifications and maintaining impeccable records.
- Tech-Savvy Trainer: Proficient with LMS, Microsoft Office, and digital tools; UKG and Salesforce experience is a bonus.
- Instructional Innovator: Knowledgeable in adult learning theories, instructional design, and creative methods like gamification.
- Organizational Maestro: Expert at juggling multiple projects and deadlines in a fast-paced environment.
- Communication Pro: Exceptional communicator, committed to accessibility and plain language.
- Self-Starter & Adaptable: Proactive, resilient, and ready to pivot when priorities shift.
- Team Player Extraordinaire: Courteous, reliable, and effective in diverse teams.
- Adventurous Traveler: Comfortable working across Alberta, with a valid Class 5 driver’s license and your own personal vehicle.
- Required Documents: As part of the hiring process, you will need to submit the following documents, obtained within the last 3 months:
- Police Information Check with Vulnerable Sector.
- Child & Youth Intervention Record Check.
Why join Entrust?
At Entrust, we believe that work should be more than just a job—it is a chance to grow, thrive, and make a real impact. When you join us, you are stepping into a supportive community that is committed to your success and well-being. Here is why Entrust stands out;
- Great Place to Work Certified (2025): Recognized for our strong culture, flexibility, and commitment to employee growth.
- Personalized Growth: Tailored training tools and leadership development opportunities to help you thrive.
- Career Advancement: If you are driven and proactive, you will find ample internal opportunities to rise within Entrust. Your ambition won’t go unnoticed here.
- Culture of Learning: Participate in engaging company events and enjoy opportunities to connect, learn, and grow with your peers in a fun and supportive environment.
- Support at Every Step: Our comprehensive Employee Assistance Program (EAP) offers confidential, complimentary support whenever you need it, ensuring that you and your family can always prioritize mental and emotional wellness.
- Competitive Benefits: We have got you covered—literally! From excellent extended health and dental care plans to life and disability insurance, our benefits package is designed with your total well-being in mind.
- Additional Perks: Paid time off, on-site parking, and a casual dress code are just a few of the ways we make sure you are comfortable and supported at work.
Reports to: The Learning and Development Lead.
Location and Hours of Work:
- Hours: Monday to Friday, additional hours and on-call responsibilities may be required to support your team effectively.
- Location: This hybrid role offers the flexibility to work from home, in the office and on-site in Calgary, Red Deer, and Edmonton as required.
- Duration: 12 months (approx.)
Start Date: As soon as the suitable candidate is identified. This position will be posted both internally and externally.
Ready to Make an Impact? If you are ready to make a difference and foster a high-performing workplace, apply now to be part of our mission at Entrust.
Entrust is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We thank all applicants for their interest, however, only those selected for an interview will be contacted.
