We are seeking an experienced Head of Talent, Learning & Development (L&D) to build and embed a sustainable learning culture that drives organisational performance, strengthens leadership capability, and ensures future readiness. This role will lead the development of a strategic L&D framework, introduce succession planning and 360‑degree feedback, and ensure all development activity is aligned, measurable, and well‑governed.
Key Responsibilities
- Develop and deliver a future‑focused Talent, Learning & Development strategy aligned to the organisational Master Plan and long‑term capability needs.
- Translate corporate strategy into future skills, leadership, and capability roadmaps.
- Partner with senior stakeholders to anticipate future skills, roles, and leadership requirements, integrating labour market insights and emerging technologies.
- Lead the shift from traditional training delivery to strategic capability building and performance impact.
- Act as a trusted advisor to senior leaders on talent progression, coaching, and development.
- Establish and govern a succession planning framework, leadership pathways, and talent identification processes.
Experience Required
- Proven experience developing and delivering organisation‑wide L&D and talent strategies.
- Strong background in leadership development, succession planning, and capability frameworks.
- Experience designing and implementing 360‑degree feedback tools and processes.
- Demonstrated ability to use data and insight to assess skills gaps, learning impact, and ROI.
- Experience establishing L&D governance, quality standards, and vendor management.
- Strong stakeholder management skills with the ability to influence at senior leadership level.
Additional Accountabilities
360‑Degree Feedback & Capability Insight
- Introduce and govern a psychologically safe, ethical 360‑degree feedback framework.
- Embed feedback into coaching, leadership development, and talent reviews.
- Provide insight from feedback data to inform targeted development interventions.
L&D Governance & Standards
- Establish clear governance, decision rights, and prioritisation processes.
- Maintain quality standards for internal and external learning solutions.
- Own the learning calendar, vendor strategy, and L&D budget.
- Evaluate learning effectiveness using meaningful metrics such as behaviour change and business outcomes.
- Ensure compliance with regulatory, professional, and CAA requirements.
Talent, Capability & Workforce Development
- Build organisation‑wide capability frameworks aligned to current and future needs.
- Support workforce planning through skills identification and development pathways.
- Ensure learning approaches are inclusive, accessible, and aligned to DEI principles.
Data, Insight & Continuous Improvement
- Use data to assess skills gaps, learning impact, and succession readiness.
- Track and report on capability health and organisational development outcomes.
- Continuously improve L&D offerings based on feedback and strategic priorities.
