The Metropolitan Police Service is currently recruiting for an L&D Change Manager for a 6 month initial contract.
The role will be based in London, with hybrid working (3 days per week on-site). It will be offered at £400 - £440 per day umbrella (inside IR35).
The ideal candidate will be an experienced change professional with a track record of delivering people‑centred transformation within Learning & Development. You will be highly organised, delivery‑focused, and confident operating in a large and complex environment—translating strategic priorities into structured, practical change activity.
You will need strong experience delivering L&D transformation initiatives, including implementing learning technologies, redesigning L&D operating models, and embedding new processes and ways of working. It is essential that you can manage multiple workstreams, engage stakeholders across all levels, and ensure change is embedded and sustained.
Knowledge of the policing environment would be beneficial but not essential. What matters most is your ability to communicate persuasively, challenge appropriately, and support leaders and operational teams through the change journey—ensuring new systems and processes are adopted effectively.
Key responsibilities
On a day‑to‑day basis you will have five primary areas of responsibility:
Change delivery and implementation
- Lead implementation of L&D transformation initiatives in line with the L&D Business Plan.
- Develop detailed delivery plans, manage milestones, risks, and dependencies.
- Coordinate multiple workstreams across commissioning reform, operating model design, and technology implementation.
- Support LMS and wider digital learning platform rollout, ensuring successful adoption.
Embedding and adoption
- Develop and deliver structured change and engagement plans.
- Conduct stakeholder analysis and lead workshops, briefings, and engagement sessions.
- Monitor adoption levels, address barriers, and ensure sustainable transition into BAU.
Workforce insight & planning support
- Translate workforce learning needs analysis into practical delivery plans.
- Contribute to annual L&D planning cycles, providing feasibility and delivery insight.
- Report progress, risks, and issues to the Strategy & Continuous Improvement Lead.
Financial & commissioning support
- Support oversight of commissioned learning services and contract transitions.
- Monitor performance—ensuring impact, value for money, and effective utilisation of levy‑funded programmes.
Performance monitoring & continuous improvement
- Maintain project‑level risk logs, track progress, and refine delivery approaches using insight and evaluation data.
- Identify opportunities to improve L&D processes, systems, and governance.
Scope for impact
As a key figure in L&D transformation, you will play a vital role in ensuring the Met’s strategic ambitions translate into tangible, embedded operational change. Your work will modernise the L&D function—supporting improved commissioning, better use of technology, new operating models, and more effective workforce capability planning.
This role is central to delivering sustainable improvements that enable the organisation to achieve the New Met for London priorities: more trust, less crime, and high standards.
Experience & Skills Required
- Strong experience delivering L&D change initiatives including digital learning, curriculum or operating model redesign, and workforce capability improvement.
- Experience working within a large L&D function, with understanding of the full learning lifecycle.
- Practical experience implementing LMS/LXP systems and embedding new learning technologies.
- Experience coordinating multiple project workstreams within structured programmes of change.
- Knowledge of commissioning, contracting, and supplier management in an L&D setting.
- Ability to use performance and evaluation data (Levels 1–4) to inform decisions.
- Strong stakeholder engagement and influencing skills.
- Excellent written and verbal communication skills.
- Strong organisational and analytical skills.
- A continuous‑improvement mindset with focus on learner experience, quality, and operational impact.
If you have the skills, experience, and drive to deliver complex change in a fast‑paced and high‑profile environment, apply now and we will be in touch.
