Learning & Development (L&D) Manager - County Galway - Permanent
Our client is seeking a dynamic and visionary Learning & Development (L&D) Manager to lead the design and delivery of our organisation-wide learning strategy. As a key member of the Quality Enhancement & Development (QED) team, you will champion a culture of continuous improvement, regulatory excellence and person-centred practice across the West Region.
This strategic and operational role ensures their workforce is equipped with the skills, values, and competencies to deliver high-quality support to individuals with intellectual disabilities. You will drive innovation in adult education, digital learning, and learning compliance, aligning L&D initiatives with their mission, values, and regulatory standards (HIQA, HSE, HSA).
Key Responsibilities:
1. Leadership & Culture
- Lead, mentor and develop the L&D Services function, fostering a culture of high performance, continuous improvement and professional growth.
- Champion a values-led learning culture that reflects our commitment to person-centred care and organisational excellence.
- Lead and support special projects, such as organisation-wide accreditation, professional development events, and cultural transformation programmes.
2. Strategy & Planning
- Design and implement a robust L&D strategy that aligns with their strategic objectives, workforce development priorities, and quality improvement plans.
- Collaborate and work in partnership with senior leaders and operational managers to identify learning needs, skill gaps, and future capability requirements.
- Engage with frontline staff and teams to ensure training is relevant, impactful, and continuously improved based on feedback and outcomes.
- Integrate learning into the quality management system, ensuring that training directly supports quality enhancement and regulatory compliance.
- Identify and secure funding opportunities to support strategic training initiatives and expand learning resources.
3. Compliance and Reporting
- Establish and monitor L&D performance metrics, using data-driven insights to measure effectiveness, drive innovation, and demonstrate value.
- Leverage digital learning platforms and technologies to enhance accessibility, engagement, and flexibility in training delivery.
- Ensure organisational readiness for audits and inspections by maintaining rigorous compliance with mandatory training and documentation standards.
- Oversee the operational management of the training databases, including HELM and HSELanD, ensuring accurate records, reporting capabilities, and user-friendly access.
- Coordinate and monitor the mandatory and statutory training programmes, ensuring timely renewals and full compliance with HIQA, HSE, and HSA standards.
4. Training Delivery and Innovation
- Design, deliver, and evaluate in-house training programmes, collaborating with internal experts and external providers to ensure evidence-based, high-quality learning experiences.
- Support internal trainers and subject matter experts, providing guidance, resources, and feedback to enhance training delivery.
- Coach and mentor managers and team leaders, helping them embed learning into everyday practice and foster a culture of development.
- Line manage L& D team members, provide supervision, performance management, and professional development support as directed by the Head of QED
Qualifications and Experience:
- Level 8 degree in Education, Organisational Development or a related field is an essential requirement of the role.
- Demonstrated success in designing and implementing L&D strategies within large, complex organisations.
- Strong knowledge of adult learning principles, instructional design, and digital learning tools is highly desirable
- Recognise and understand the equal rights of people with an intellectual disability in society and uphold and respect those rights.
- Familiarity with regulatory frameworks and best practices in Health and Social Care.
- Exceptional communication, interpersonal, and project management skills.
- Proven leadership ability to inspire, influence, and collaborate across diverse teams and levels.
- Proven experience (2+ years) in a senior L&D role as a competent experienced people manager able to lead and motivate a team is an essential requirement of the role.
- Integrity: Unimpeachable professional integrity and a commitment to the values and mission of BOCSI.
- Ability to create order from ambiguity & willingness to roll up sleeves to directly solve problems, operates with a sense of urgency, ability to prioritise work, conscientious, attention to detail and “can do” attitude.
- Strong communication and interpersonal skills, with excellent written & spoken English.
- High attention to detail and ability to manage competing priorities. Strategic thinker with a hands-on approach to problem-solving.
- Demonstrated ability to drive results through individual efforts and influencing others, without authority over them and a demonstrated ability to drive projects through to execution.
- Proficient in Microsoft tools, including Outlook, Word, Excel, PowerPoint, Learning Management Systems.
- Experience in change management and cultural transformation projects.
- Knowledge of person centred practices & systems.
