Location: Ottawa, ON (Hybrid - 1 day onsite per week on Mondays)
Language: English, professional fluency required in both written and spoken communication
Duration: Full-time contract, 6 months
About the Opportunity
This is an opportunity to support meaningful, people-first learning initiatives that make a real difference across Canada. As an E-Learning Systems Specialist, you will play a key role in ensuring accessible, engaging, and reliable digital learning experiences that support mental health awareness, resilience, and education at scale.
Working within a mission-driven, non-profit environment, you will collaborate closely with e-learning leaders, facilitators, and internal teams to enhance a custom Learning Management System. Your work will directly support learners, educators, and partners who rely on seamless technology to deliver impactful programs that help reduce stigma and strengthen communities.
What’s In It for You
You will join a values-led organization that prioritizes collaboration, inclusion, and purpose. This role offers hands-on exposure to enterprise-level e-learning systems while contributing to initiatives that positively impact people’s lives. You will work with passionate professionals who care deeply about accessibility, continuous improvement, and thoughtful use of technology in learning.
Your Responsibilities
- You’ll oversee the day-to-day operation of the Learning Management System, including updates, troubleshooting, and issue resolution.
- In this role, you’ll provide technical support and guidance to colleagues, facilitators, and learners to ensure a smooth user experience.
- You’ll manage user profiles, course data, and learning records to ensure accurate tracking and reporting.
- You’ll help maintain system security and data privacy, supporting compliance with relevant standards and regulations.
- You’ll identify opportunities to enhance LMS functionality and user experience, planning and implementing improvements.
- You’ll create and maintain clear documentation, user guides, and best practices for efficient system use.
Skills and Qualifications
- Hands on experience supporting or administering Learning Management Systems.
- A degree or equivalent experience in IT, instructional design, e-learning, or a related field.
- Experience with WordPress and WooCommerce, APIs, Salesforce integrations, and PHP/MySQL development.
- Hands-on experience with LMS platforms and standards such as SCORM or xAPI.
- Knowledge of web accessibility standards and learner-focused design principles.
- Strong troubleshooting, analytical, and problem-solving skills.
- Clear communication skills and a collaborative, service-oriented mindset.
- Assets: Exposure to LearnDash, Articulate Storyline & Rise360, accessibility frameworks, and W3C standards. Strong WordPress custom plugin development experience.
Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.
