Pelago is the world’s leading virtual clinic for Substance Use Management. Our program provides guidance, support and treatment for members seeking to overcome their tobacco, alcohol and opioid use. From unhealthy habits to active substance use disorders, Pelago delivers a personalized solution based on individual health, habits, genetics, and goals, providing care for members wherever they might be on the substance use spectrum.
Pelago's suite of virtual services ranges from education, to cognitive behavioral therapy (CBT) to comprehensive medication-assisted treatment (MAT). Pelago enables employers and health plans to deliver accessible, affordable, and effective treatment for substance misuse.
Pelago has scaled to helping hundreds of employers and health plans and has already helped more than 750,000 members manage their substance use better. We have recently closed our Series C and raised over $151m from leading global investors. If you are passionate about making an impact on the health of others, join us and make it happen!
Overview Of The Role
We’re hiring a Senior Talent & People Partner to play a critical role in scaling Pelago. This is a recruiting-first role (approximately 70% Talent / 30% People Operations) designed for someone who can operate autonomously, partner closely with hiring managers and leaders, and bring structure to both hiring and core People programs. This role is a strong fit for People Operations or HR Generalists who enjoy hands-on recruiting as a core part of their scope.
You’ll own end-to-end recruiting across business and clinical roles, while also contributing meaningfully to People Operations initiatives that support employee experience, performance, and growth. As a growing company, priorities can shift seasonally. This role is ideal for someone who thrives in dynamic environments and enjoys building where structure is still evolving.
This role reports to our Director of Recruiting and partners closely with People Team Leadership to ensure talent and people strategies align with Pelago's growth trajectory and cultural values.
This is a hybrid role with a high-collaboration rhythm (3 days/week in our NYC office).
In this role you will…
Talent & Recruiting (Primary Focus - 70%)
- Own full-cycle recruiting end to end across multiple functions, including business and clinical roles regularly and technical roles as needed, from sourcing and screening through scheduling, offers, and closing
- Design and execute proactive, data-driven sourcing strategies that build diverse, high-quality talent pipelines and anticipate hiring needs
- Partner closely with hiring managers to align on role scope, priorities, timelines, compensation, and interview plans, driving strong collaboration and shared accountability
- Move with urgency and precision, keeping candidates and hiring teams progressing smoothly while balancing speed with thoughtful decision-making
- Deliver a best-in-class candidate experience, ensuring hiring processes are structured, equitable, and reflective of Pelago’s mission and values
- Use recruiting data, tools, and systems to identify bottlenecks, improve efficiency, and continuously raise the quality and consistency of our hiring practices
- Experiment with and operationalize AI-driven tools to enhance talent discovery, forecasting, workflow efficiency, and People analytics, helping the team scale intelligently as Pelago grows
People Operations (Secondary Focus - 30%)
- Own and evolve core People programs (onboarding, performance management, employee development, and more) to support a best in class employee experience
- Use People data and reporting to surface insights that inform decisions around engagement, retention, and organizational health
- Design and improve scalable People processes and tools, prioritizing efficiency, automation, and consistency as the company grows
- Lead or contribute to cross-functional, people-related projects as business priorities evolve
- Serve as a trusted point of contact for team members, providing guidance on People-related questions and navigating issues with sound judgment
The background we are looking for…
- 5+ years of experience in-house Recruiting, with demonstrated ownership of full-cycle recruiting in high-growth, startup, or founder-led environments, balancing speed, quality, and candidate experience
- Comfortable operating in high-urgency, execution-heavy recruiting environments while also engaging in People Operations work that improves systems, programs, and long-term outcomes
- Proven track record of working autonomously, identifying problems, proposing solutions, and moving work forward with limited oversight
- Strong hiring partner who collaborates effectively with hiring managers, adapts quickly to shifting business priorities, and pivots as needs evolve
- Organized, decisive, and resilient—able to manage multiple open roles and People initiatives simultaneously without losing momentum or judgment
- Curiosity about emerging tools and technologies (including AI) and a proactive mindset toward using them to improve recruiting efficiency, decision-making, and People operations
What You’ll Love About Us…
We have a whole host of perks for our people! From life essentials to nice-to-haves, there are more than a few good reasons to love working with us. We strive to ensure Pelago employees have equitable access to healthcare, wellbeing, time away, and then some.
- Generous and meaningful equity package (Not applicable to providers - please remove)
- Full Medical, Dental, & Vision coverage
- 401k Plan
- Unlimited PTO Policy, 10 paid holidays, & company wide “Me Time” Days
- Paid maternity, paternity & new parent leave
- Flexible working environment
- Annual Learning and Development stipend to support continued learning and career development
- Wellness Reimbursement Program
- Access to Reproductive & Family Planning Care
- Substance Use Support for employees and family members
At this time, we are unable to offer visa sponsorship for this position.
Please note that Pelago is dedicated to providing accommodations to candidates upon request. If you need accommodations at any point throughout the interview process, please reach out to your recruiter.
The provided range reflects our US target salary range for this full-time position, which is part of our broader total compensation package, including incentive bonus program, stock options, comprehensive benefits, and incentive pay applicable to eligible roles. Individual pay within the range will vary based on a variety of factors like role-related experience and education, internal pay equity, and other relevant business factors. At Pelago, we are committed to an equitable and fair pay philosophy and review total compensation for our employees at least twice a year.
Base Pay Range
$145,000 - $155,000 USD
