As the Human Resources Generalist, you provide support for staff and faculty throughout their experience at the college. You exemplify the college mission and vision to ensure the employee life cycle is engaging and has a positive impact while cultivating professional and personal development. You assist in the daily functions of the Human Resource department including recruiting, screening, onboarding, and ensuring employees are aware of company policies and best practices. You will join a team of champions for ACE’s values, culture, and climate.
Requirements
Who is American College of Education
Founded in 2005, American College of Education continues to be a leader in professional development through our online programs. The mission of ACE is to deliver high-quality, affordable, and accessible online programs grounded in evidence-based content, real-world experience and relevant application that places our students’ needs first.
ACE is a premier organization that is continually recognized for its commitment to social responsibility. In 2016, ACE became a Certified B Corporation. As a socially conscious institution, we believe we have a responsibility to our students, alumni, employees, local communities, and society. We strive to make an impact in the world that goes well beyond our bottom line.
Who You Are
You are passionate about helping students achieve their educational goals. You thrive in a competitive and collaborative team environment. You are comfortable working remotely and have experience collaborating with others in a virtual environment. You possess a strong attention to detail.
As the Human Resources Generalist, you provide support for staff and faculty throughout their experience at the college. You exemplify the college mission and vision to ensure the employee life cycle is engaging and has a positive impact while cultivating professional and personal development. You assist in the daily functions of the Human Resource department including recruiting, screening, onboarding, and ensuring employees are aware of company policies and best practices. You will join a team of champions for ACE’s values, culture, and climate.
Compensation
ACE is committed to paying a competitive wage while staying true to our mission of maintaining high-quality, affordable programs for our students. The starting hourly rate for this position is $19.00, plus all full-time employees are eligible for an annual bonus. Offers vary depending on education, prior experience, and expertise being applied to the role.
What We Look for in the Ideal Candidate
- Demonstrates self-reliance by meeting/exceeding workflow needs.
- Demonstrates positive attitude and motivation, concern for students, teamwork, and excellent time management skills.
- Follows established processes as outlined by organization and leadership.
- Completes assigned duties based on daily business needs and individual skill set.
- Consistently produces a high volume of quality work.
- Capable, and adapts as needed, to work under pressure and meet tight deadlines.
- Proven ability to work independently with limited supervision and with other department personnel.
- Must support and embrace the College’s B Corp mission to improve the people and communities we serve through our civic engagement initiatives.
- Must have exceptional communication, organization, and time management skills.
- Must be "self-motivated" as well as creative and efficient in proposing solutions to complex, time-critical problems.
- Must be collaborative in driving decisions and a team-player.
- Strong analytical and problem-solving skills with a high attention to detail.
- Builds and maintains student satisfaction.
- Recognizes and anticipates student needs.
Day to Day Responsibilities
In this role you will wear different hats, but your skills will be especially essential in the following areas:
- Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings.
- Responsible for gathering academic transcripts and CV’s to determine qualifications and eligibility for positions.
- Assists the Human Resources team with creating and editing job descriptions.
- Assists in issuing anniversary badges and gifts.
- Assists in the implementation of new hire onboarding and employee recognition programs.
- Supports new hires during onboarding by monitoring their progress and helping as needed.
- Creates ACE ID badges for new hires.
- Assists in faculty qualification audits.
- Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
- Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law by being HR certified and maintaining certifications (certifications not required upon hire but must be willing to get certified when eligibility requirements are met.)
- Works collaboratively with all levels of leadership to provide high-quality professional development in partnership with the Training and Development team.
- Models appropriate collaborative endeavors, nurturing relationships across departments to promote consistency and stability.
- Models and incorporates ethical standards as an aspect of the college culture.
Qualifications and Education Requirements
- Earned degree in a related field, preferably in Human Resources or Business Administration.
- Direct work experience in Human Resources and/or business administration.
- Human Resource certifications such as SHRM-CP or PHR preferred.
- Demonstrated experience in successfully developing professional working relationships in an online/virtual environment.
- Proven leadership in establishing a positive climate of engagement in higher education with remote experience preferred.
- Skill in using Microsoft Office Suite applications proficiently and Adobe products.
- Ability to use or learn how to use appropriate technology, including conferencing and learning management systems.
Our Commitment to Employees
Just as we strive to empower our students for success, we also aim to enrich the lives of our employees. For 6 consecutive years, ACE was recognized as one of Indiana’s Best Places to Work, winning the #1 spot for medium-sized companies in 2020. In addition, ACE has earned national recognition, being named a USA Top Workplace in 2022, 2023 and 2024. As a virtual first organization, we celebrate diversity and are committed to creating a family-like inclusive work environment. For our full-time employees, we offer the following benefits:
- Medical, dental, & vision Insurance
- HSA and FSA options
- Paid parental leave
- Paid volunteer time
- Tuition reimbursement & reduction programs
- Generous PTO
- 401k and employer match
- Full-service wellness and EAP program
- Employee recognition and awards programs
- Employer paid life & AD&D insurance
- Short-term disability
- Employer paid long-term disability
- And more…
Physical Demands
The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with and receive communications from students and ACE employees in real time using online and other electronic media.
Commitment to Culture
At American College of Education, we’re all about building a one-of-a-kind, supportive community where everyone—students, faculty, and staff—can thrive. Guided by our mission and values, we focus on everything from innovative curriculum design to personalized instruction and student support to intentional planning, inclusive initiatives, and strategic resource allocation. We’re dedicated to creating an environment that celebrates freedom of expression, diversity of thought, open dialogue, and mutual respect. We believe in fostering a sense of belonging and wellness so that every member of our ACE family feels empowered, valued, and ready to reach their full potential. Together, we’re creating a vibrant, resilient, and connected learning community where everyone matters.
Additional Notes
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Employees are increasingly integrating AI into their roles, demonstrating its potential to boost efficiency, accuracy, and productivity. By utilizing AI technologies, we can streamline processes, gain valuable insights from data, and automate routine tasks, which allows employees to concentrate on more strategic and creative aspects of their work. While AI is a beneficial tool in the workplace, if its use—such as ChatGPT, Grammarly, Copy.ai, etc.—accounts for more than 50% of any work assignments or job responsibilities, it will need to be reported to a direct leader
Internet bandwidth speeds from an employee's remote work location must be a minimum of 50Mbps download speeds and 5Mbps upload speeds. Please note if the bandwidth is shared across multiple devices (tablets, computer, streaming, phone, etc.) you will need higher overall speeds. You can test the speed of your connection by visiting speedtest.net Purchase, setup, installation, support, and ongoing maintenance of reliable internet service is the responsibility of the individual.
American College of Education seeks to attract and retain a diverse staff consistent with its diverse student body and surrounding communities. At this time we cannot consider candidates residing in Alaska, Washington D.C., Massachusetts, South Dakota, or Alabama.
ACE is an Equal Opportunity Employer.
