**Hiring range: $92,330 -- $105,630 DOE (Full salary range up to $116,200 for long-tenured staff currently in position or other exceptional circumstances) **
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The Director of People & Learning drives the vision for elevating Warren Village to a top-rated workplace in Denver. They lead the overall planning, administration, and evaluation of the human resources function at Warren Village. Areas of responsibility or oversight include staff/HR strategy, recruitment, onboarding, performance management, total pay, employee relations, training, compliance, volunteer engagement and policy administration. This position requires an extremely perceptive person who can relate to individuals at all organizational levels and can use professional knowledge to identify and implement ways to improve current HR practices, processes, and systems. This position is part of the Executive Leadership Team.
***At Warren Village, we uphold organizational values of accountability, collaboration, empowerment, excellence, inclusion, and integrity. We agree to engage our work together with honesty and transparency, clear decision-making, continuous learning and improvement, a commitment to repair, community building, and collective growth and well-being. We recognize that our backgrounds are broad, and our talents are many, from different lived experiences. We value and leverage these differences to support and engage our communities.***
- Essential Functions and Responsibilities**:
**Strategic Leadership**
- Provides comprehensive HR leadership and strategic direction to ensure HR priorities and initiatives drive culture in alignment with mission, values, and evolving organizational needs.
- Develops and implements short- and long-term plans, policies, and systems with a focus on equity, compliance, staff experience, engagement, and operational effectiveness.
- Fosters high performing team with the People & Learning Specialist, Learning & Inclusion Program Manager and Volunteer Engagement Coordinator, with intentional coaching and mentorship to develop staff.
- Key partner in advising and leading change management efforts, supporting leaders through transitions, and fostering a culture of continuous improvement, transparency, and inclusion.
- Maintains total compensation philosophy, to include competitive benefits and perks, pay structure and salary guidelines that ensure equitable and competitive pay to help attract and retain talent.
- Integrates the organization's learning and inclusion efforts in all HR areas to include diverse cultures and life experiences in all levels of employee engagement.
- Active participant in Exec team meetings, organization-wide brainstorming, vision and leadership, crisis communication and other director-level expectations.
**Operational and Risk/Compliance Responsibilities**
- Evaluates and executes processes across key HR work streams with onboarding/off-boarding, records, HR compliance issues, policy updates, conflict and performance management with strong customer service.
- Confirms consistent and compliant recruitment efforts and processes, staffing needs, proposes best practices in identifying the right candidates, assisting as needed.
- Conducts detailed bi-weekly payroll review in coordination with finance staff, ensuring minimal errors.
- Protect the interests of employees and the organization in accordance with Warren Village policies and governmental laws and regulations. Minimizes risk and mitigates liability.
- Ensures compliance, stays abreast of changes to existing labor, legal and government requirements (EEO, ADA, FMLA, FAMLI, ERISA, etc); handles unemployment claims, employment attorney correspondence.
- Maintains stellar recordkeeping processes and files for minimal organizational exposure to lawsuits.
- Recommends and implements necessary changes to the Employee Handbook or policies for compliance.
- Responds with urgency to employee relations issues such as employee inquiries, complaints, harassment/discrimination allegations, and unjust practice allegations. Partners with leadership to take appropriate action toward resolution.
- Oversee and conduct benefits administration for the organization, including the benefits broker resources and effectiveness of the HRIS system to ensure regulatory reporting is accurate and timely, eliminate administrative tasks, and empower employees.
- Confirm consistent delivery in areas involving infrastructure, 1300 Gilpin office, and staff activities.
**Departmental and Staff Partnership**
- Collaborate with other teams to provide key data to help drive decisions regarding staff and HR programs.
- Communicates HR messaging clearly, consistently, and transparently, ensuring alignment and reducing confusion across departments.
- Collaborate with supervisors to help resolve individual and team conflict, address performance issues, align staffing with department/organizational needs and career paths built into area structures, and suggest staff development resources. Ensures initiative-taking systems, organizational agreements and conflict guidelines are followed and utilized by supervisors, including training and support, so leaders and managers successfully engage in employee matters.
- Lead the effective and efficient administration of the performance management process, to help ensure the organization's managers are equipped to engage in effective and continuous feedback and coaching that supports Warren Village's mission, core values and ethos of a learning organization.
Other duties as assigned.
Competencies
- Passion for the mission, goals, and values of Warren Village with ethical decision-making skills.
- Highly developed communication skills and discretion to differentiate where needed.
- Deep commitment to attracting, developing, and retaining top talent, with strategies for continuous learning, career growth, and development of future leaders from within.
- Ability to initiate, apply and adapt progressive practices, techniques and develop long-term plans and programs including equity and ROI analysis, based on strategic directions.
- Extensive and proven management expertise in all facets of Human Resources, including working knowledge and understanding of employment laws and other compliance issues.
- Expertise in analysis, critical decision making, organizational skills, project management (including financial / budget experience), deadline adherence and process improvement.
- Ability to communicate (oral and written) in a positive, diplomatic and friendly manner with co-workers, board, team and all staff members with confidentiality and discretion.
- Shows respect and sensitivity for cultural differences and builds strong rapport and trust among all staff.
- Acts with autonomy and strong sense of responsibility, requiring little oversight.
- Promotes a harassment free environment.
- Effective presentation skills and technology systems aptitude. Familiarity with HRIS systems.
- Minimum Qualifications**:
- Bachelor's degree from a four-year college or university in Human Resources Management or other related field; 8 years of related experience may be substituted for education.
- Minimum 2 years Human Resource management experience with supervisory responsibilities.
- Minimum of 5 years of HR Generalist experience.
- Demonstrated experience with ADP, Paycom or similar HRIS system.
- In depth knowledge of the principles and practices of personnel administration; ability to establish and maintain effective relationships with peers and employees; ability to present information and make recommendations effectively in oral and written form.
- Demonstrated proficiency in Microsoft Office applications including Excel, PowerPoint, Word and Teams.
