Job role summary:
As project lead you are responsible for the end-to-end project management, serving as primary executive point of contact and ensuring that the customer is satisfied with the quality and timely delivery of the project. You define and manage deliverables to plan goals for financial performance and you are able to manage complex changes. The project lead engages and presents in the final stage before contract signature where needed. While leading the project you are able to coach and mentor individual project managers and larger groups to drive success. In the presales stage you work closely with the resource management and you oversee the resource expense management of the project.
Role and responsibilities:
Providing executive governance of complex Transition and/or Transformation programs from development to implementation to include oversight of multiple (global) work groups and project towers.
Matrix manages all project resources to ensure successful project completion across
Serves as a primary executive point of contact to customers.
Ensure all processes are documented, communicated and ensure they work efficiently for the project.
Oversee all Transition and Transformation planning, execution, reporting and related escalation management.
Define and manage deliverables to plan client's goals for financial performance.
Develop and manage deliverables to plan vs actual.
When applicable, leads and/or participates in organizational initiatives.
Communicates and translates functional/operational goals into team goals.
Recommend solutions and manage complex changes.
Departmental initiative development and leader.
Ability to coach and mentor individual project managers and larger groups.
Engage and present in final stage before contract signature.
Role and responsibilities:
Reports are developed and distributed as required by the contract.
Presale consultant along with resource team regarding the needed resources.
Project Financial Management
Resource and expense management
When required fulfil the role of project manager SME and provide mentoring and coaching to the T&T PM Lead.
Skills, knowledge and abilities
Communication
Strong and proactive communication skills, both verbal and written.
Customer
Primary customer interface, direct interaction with the customer. Engaging presence with the customer.
Organization
Strong in time management and setting priorities.
Analytical
Data validation for projects and project requests, project reporting.
Interpersonal
Ability to coach/mentor project managers and larger groups, result oriented, learning on the fly.
Tools
MS Office knowledge (Excel, PowerPoint, Outlook), Google Suite, SharePoint, Adobe, Webex.
Systems
Project management systems for project management and time management, internal client systems.
Education requirements:
Education level
Minimum
High School Diploma / (GED) / Secondary School GCSE or equivalent
Preferred- Bachelor's degree
Professional certifications:
Mandatory- ITIL V4 Foundations or equivalent.
Mandatory- PMP or equivalent
Additional role requirements
10+ years’ experience in project management role in the IT industry.
Who we are?
● We are a group of highly motivated and dynamic individuals supporting a leading Global Automotive Manufacturer for its vehicle software related repairs for dealers and technicians
● Provide enhanced rapid response to Product Support and Software Technical Service Support
● Our team’s principle is to put integrity in everything we do, which is supported by our HCL values
● Our culture of fostering creativity, valuing diversity, encouraging ideas and an all-embracing workforce team keeps us competitive and provides equal opportunities for all
● We invest in building long lasting relationships with our employees, as we champion a people first culture from within, and support their development and progression in the organization.
About HCL
● Over the past decade, HCL has been one of the fastest growing technology companies in the world.
● What has been the source of HCL’s success? A combination of unparalleled technical expertise and a unique management philosophy called Employees First.
● At HCL, employees at all levels of the organization are “Ideapreneurship,” empowered – to develop innovative solutions to operational and customer challenges. As a global company and G2000 organization, HCL Technologies brings IT and engineering services expertise under one roof to solve complex business problems for its clients.
● Work life balance is one of the best reasons employees prefer working for HCL. Being considered as one of the best tech companies globally; employees believe that the HCL's brand name not only opens up the world of opportunities but also adds value to their professional career.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Job Type: Full-time
Pay: $95,652.00 - $110,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: Remote
