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Job Title
Head of Digital Learning & Development
Department
People
Office Location
London
Reports To
Global Head of Leadership, Learning & Development
Working Hours
35 hours per week, 9:30am to 5:30pm but additional hours may be required. We are happy to consider agile and flexible working patterns. Our approach to hybrid working allows for up to 40% of time working from home and 60% working in the office, please contact a member of the Recruitment team to discuss further.
Firm Description
Hogan Lovells is one of the leading global law firms. Our distinctive market position is founded on our exceptional breadth of our practice, on deep industry knowledge, and on our 'one team' global approach. Formed through the combination of two top international law firms, Hogan Lovells has over 40 offices in the Americas, Asia-Pacific, Europe, the Middle East, and Africa.
With a presence in the world's major financial and commercial markets, we are well placed to provide excellent business-oriented advice to our clients locally and internationally. Our people are the key to our success, which is why we seek to recruit and retain the most talented individuals in all regions of our global practice.
Department Description
The Global Leadership, Learning & Development team is part of the firm’s People function and supports the People strategy across each of the firm’s regions (Americas, APAC and EMEA) through a range of global, regional, and local development programs, workshops, e-learning, and other career development activities.
Role Overview
The Head of Digital Learning & Development operates at the intersection of learning and development and digital technologies, delivering future-ready solutions that drive professional excellence and support organizational growth, bringing digital innovation and AI integration into the firm’s global approach to learning & development. The person in this role will work closely with the Global Head of Leadership, Learning & Development, the Regional Heads of Learning & Development, the Heads of Knowledge, Knowledge Lawyers, and other Business Team departments, as well as the Global Managing Partner for Digitalization, the Deputy CEO and other firm leaders.
Key Responsibilities / Accountabilities
- Working with the Global Managing Partner for Digitalization, other senior stakeholders and subject matter experts (including IT), support the development and execution of a forward-looking approach to digital learning and development, including the approach to online learning and the use of AI, that aligns with the firm’s talent development goals and legal excellence standards.
- Oversee the development and implementation of scalable digital learning and development frameworks for both lawyers and Business Team professionals, including virtual learning environments, blended programs, and AI-powered coaching tools.
- Guide the Learning & Development team’s approach to utilizing the LMS platform and use of external online learning libraries, maximizing engagement and ensuring return on investment.
- Embed Generative AI and emerging technologies into learning and development products, platforms, processes and existing development programs to create enhanced personalized learning pathways, and increase efficiency and impact.
- Lead the design and delivery of digitally enabled and online learning and development solutions that support evolving career pathways for lawyers and Business Team professionals.
- Enable the wider Leadership, Learning & Development team to embed AI and digital tools into programs, workshops and broader learning and development activities, empowering them to lead the way in shaping and sharing future-ready learning practices.
- Drive analytics and impact measurement to inform decision-making and optimize digital learning and development investments.
- Develop a culture of innovation and digital fluency across the firm through thought leadership, internal advocacy, and stakeholder engagement.
- Keep up-to-date with learning and development trends, law firm business trends, e-learning technology and use of AI in learning and development programs and platforms, and share this knowledge with others in the wider firm.
- Be an active member of the Leadership, Learning & Development global senior team, and manage the Digital Learning & Development team in a way that aligns with the wider firm culture and team principles.
- Participate in the annual budgeting process, and manage the Digital Learning & Development budget.
Specific duties or responsibilities may be reviewed from time to time to reflect changes in personnel and management structure, staff location or services.
All members of the firm participate in our Responsible Business program.
Person Specification
Qualifications And Training
- The successful candidate should be able to demonstrate previous experience of working in a similar role in a law firm or other professional services firm, preferably of comparable scale and scope. Your career will have been characterised by clear patterns of success and achievement.
- Proven track record in leading on a digital learning and development strategy and transformation within a global organization, with a focus on harnessing digital/technology tools and platforms to build a future-ready approach to learning and development.
General Attributes
- Able to think strategically and translate strategy into deliverable action, understanding the firm’s strategic priorities and working with flexibility and agility.
- Deep digital fluency, with a good understanding of different learning and development tools and platforms and AI-powered tools.
- Exceptional communication and influencing skills; able to operate with credibility at partnership level.
- Able to work as part of a broader global team, working collaboratively and collegiately while continuing to take ownership of the delivery and expected outcomes.
- Skilled at collaborating with senior leaders and across Business Teams, with strong leadership, project management, and change management skills.
- Experience of designing and delivering digital learning and development solutions for blended, virtual and personalized learning experiences, and an ability to help others harness those solutions.
- Strong understanding of how to integrate digital learning into the broader learning and development offer.
- Experience leading cross-functional teams, managing budgets, and delivering high-impact outcomes.
- Strong intellectual capacity with the ability to apply new ideas.
- Excellent team player – collaborative, accountable, challenging.
- Ability to use analytics to measure learning effectiveness and inform decisions.
- Commercially minded, action-focused, pragmatic.
- Familiarity with the legal sector is highly desirable.
Agile Working Statement
Our goal is to embed flexibility across our business by giving everyone the opportunity to work in an agile way, whether as a regular pattern or on an ad hoc basis, and we will be happy to discuss this further.
Equal Opportunities Employment Statement
It is the policy of Hogan Lovells to provide equal opportunities for all employees in relation to recruitment, training and promotion. Decisions in these areas will be made only by reference to the requirements of the job and shall not be influenced by any consideration of racial or ethnic origin, religion, sex , gender and gender identity, age, sexual orientation, marital and civil partnership status, pregnancy or disability.
All vacancies are open to direct applicants. Recruitment agencies; please be advised that we have a preferred supplier list in place for all roles.
