Tiello is one of the nation’s fastest-growing AEC (Architecture, Engineering & Construction) recruitment firms. We specialize in helping construction and engineering companies find the top 10% of talent across the country. With a high-performance culture and a focus on quality, we're building a team of top billers, future leaders, and career-driven professionals.
Now, we’re looking for a passionate and strategic Learning & Development Manager to help us scale.
About the Role:
As our first Learning & Development Manager, you will play a key role in designing and implementing training programs that drive recruiter performance, support new hire onboarding, develop leadership skills, and fuel company-wide growth. You’ll partner directly with our senior leaders to refine our internal playbooks, support ramp time, and create a culture of continuous improvement.
Responsibilities:
- Build and own the onboarding program for new recruiters (curriculum, coaching, progress tracking, continued development)
- Create, manage, and deliver training programs across recruitment, sales, BD, systems, and compliance.
- Support the ramp-up of rookie recruiters to billing producers within 60-90 days
- Collaborate with leadership to identify skill gaps and implement performance-driven training solutions
- Create internal resources, SOPs, training decks, video walkthroughs, and maintain an up-to-date E-Learning platform
- Track KPIs and training outcomes to improve program effectiveness
- Lead bi-weekly training sessions (1:1 or group) and support recruiter development plans
- Support underperforming recruiters and take responsibility for individual performance improvement plans
- Support leadership development as the team scales - mentoring future team leads, managers, and top billers
- Stay up to date with recruiting trends, technology, AI, and best practices to improve training
Requirements:
- 3+ years of experience in Learning & Development, Training, or Enablement—MUST HAVE experience in Staffing/Recruiting
- Experience designing and delivering training programs for adult learners
- Strong understanding of agency recruiting (360 model preferred)
- Exceptional communication, facilitation, and organizational skills
- Ability to develop systems, build playbooks, and drive accountability
- Comfortable using tools like Canva, Notion, Loom, or LMS platforms
- Self-starter who thrives in a fast-paced, high-growth environment
What You’ll Get:
- A leadership seat at the table in building Tiello’s L&D function from scratch
- The opportunity to directly impact recruiter performance, growth, and company revenue
- Autonomy, flexibility, and a high-performance team culture
Check out our new website for more information: www.tiello.com
Tiello LLC is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
Your Right to Work - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
