Tiello is one of the nation’s fastest-growing AEC (Architecture, Engineering & Construction) recruitment firms. We specialize in helping construction and engineering companies find the top 10% of talent across the country. With a high-performance culture and a focus on quality, we're building a team of top billers, future leaders, and career-driven professionals.

Now, we’re looking for a passionate and strategic Learning & Development Manager to help us scale.

About the Role:

As our first Learning & Development Manager, you will play a key role in designing and implementing training programs that drive recruiter performance, support new hire onboarding, develop leadership skills, and fuel company-wide growth. You’ll partner directly with our senior leaders to refine our internal playbooks, support ramp time, and create a culture of continuous improvement.

Responsibilities:

Build and own the onboarding program for new recruiters (curriculum, coaching, progress tracking, continued development)
Create, manage, and deliver training programs across recruitment, sales, BD, systems, and compliance.
Support the ramp-up of rookie recruiters to billing producers within 60-90 days
Collaborate with leadership to identify skill gaps and implement performance-driven training solutions
Create internal resources, SOPs, training decks, video walkthroughs, and maintain an up-to-date E-Learning platform
Track KPIs and training outcomes to improve program effectiveness
Lead bi-weekly training sessions (1:1 or group) and support recruiter development plans
Support underperforming recruiters and take responsibility for individual performance improvement plans
Support leadership development as the team scales - mentoring future team leads, managers, and top billers
Stay up to date with recruiting trends, technology, AI, and best practices to improve training

Requirements:

3+ years of experience in Learning & Development, Training, or Enablement—MUST HAVE experience in Staffing/Recruiting
Experience designing and delivering training programs for adult learners
Strong understanding of agency recruiting (360 model preferred)
Exceptional communication, facilitation, and organizational skills
Ability to develop systems, build playbooks, and drive accountability
Comfortable using tools like Canva, Notion, Loom, or LMS platforms
Self-starter who thrives in a fast-paced, high-growth environment

What You’ll Get:

A leadership seat at the table in building Tiello’s L&D function from scratch
The opportunity to directly impact recruiter performance, growth, and company revenue
Autonomy, flexibility, and a high-performance team culture

Check out our new website for more information: www.tiello.com

Tiello LLC is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

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Learning and Development Manager (Agency Recruitment)