Are you a team player? Are you curious to learn? Are you interested in working in meaningful projects? Do you want to work with cutting-edge technology? Are you interested in being part of a team that is working to transform and do things differently? If so, LPL Financial is the place for you!
Excited to learn more? If so, then this could be the role for you!
The
VP of Learning & Development is a
strategic, forward-thinking leader responsible for developing and executing a comprehensive learning strategy that supports our service center operations and aligns with the firm’s business objectives. This role will lead a team of
instructional designers, facilitators, and learning leaders to design, deliver, and optimize training programs that enhance employee capability, engagement, and retention. The ideal candidate is a visionary L&D executive with a
strong business mindset,
expertise in talent development, and a
passion for innovation in learning.
Responsibilities:
- Develop and execute a learning and development strategy that aligns with business goals, regulatory requirements, and operational excellence in the call center.
- Lead and develop a high-performing L&D team consisting of the Manager of Instructional Design, Manager of Facilitation, Training Facilitators, and Instructional Designers.
- Drive a culture of continuous learning, performance improvement, and leadership development across the organization.
- Partner with executive leadership, HR, and operational leaders to identify learning needs and implement scalable solutions that improve employee performance.
- Align learning initiatives with customer experience goals, ensuring training drives measurable improvements in client interactions.
- Oversee the design, implementation, and continuous enhancement of training programs, including new hire onboarding, compliance training, product knowledge, leadership development, and customer service excellence.
- Ensure training solutions leverage modern instructional design principles, technology, and adult learning best practices.
- Champion the use of AI, gamification, virtual learning, and digital platforms to create engaging and effective learning experiences.
What are we looking for?
We want
strong collaborators who can deliver a world-class client experience. We are looking for people who thrive in a
fast-paced environment, are client-focused, team-oriented, and are able to execute in a way that encourages
creativity and
continuous improvement.
Requirements:
- Education: Bachelor’s or Master’s degree in Learning & Development, Organizational Psychology, Business, Education, or a related field.
- Experience: 10+ years of leadership experience in corporate learning, talent development, or instructional design, with a focus on call center or financial services training.
- Industry Knowledge: Experience in wealth management, financial services, or regulated industries preferred.
- Certifications: ATD Certified Professional in Talent Development (CPTD), Senior Professional in Human Resources (SPHR), or equivalent is a plus.
Core Competencies & Leadership Skills:
- Strategic Vision & Execution: Ability to translate business objectives into impactful learning strategies.
- Leadership & Team Development: Proven track record in leading and growing L&D teams.
Pay Range:
$121,425-$202,375/year
Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!
Company Overview:
LPL Financial Holdings Inc. (Nasdaq: LPLA) was founded on the principle that the firm should work for advisors and institutions, and not the other way around. Today, LPL is a leader in the markets we serve, serving more than 23,000 financial advisors, including advisors at approximately 1,000 institutions and at approximately 580 registered investment advisor ("RIA") firms nationwide. We are steadfast in our commitment to the advisor-mediated model and the belief that Americans deserve access to personalized guidance from a financial professional.
At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.
Join LPL Financial: Where Your Potential Meets Opportunity
At LPL Financial, we believe that everyone deserves objective financial guidance. As the nation’s leading independent broker-dealer, we offer an integrated platform of cutting-edge technology, brokerage, and investment advisor services.
Why LPL?
- Innovative Environment: We foster creativity and growth, providing a supportive and responsive leadership team. Learn more about our leadership team here!
- Limitless Career Potential: Your career at LPL has no limits, only amazing potential. Learn more about our careers here!
- Unified Mission: We are one team on one mission—taking care of our advisors so they can take care of their clients. Learn more about our mission and values here!
- Impactful Work: Our size is just right for you to make a real impact. Learn more here!
- Commitment to Equality: We support workplace equality and embrace diverse perspectives and backgrounds. Learn more here!
- Community Focus: We care for our communities and encourage our employees to do the same. Learn more here!
- Benefits and Total Rewards: Our Total Rewards package goes beyond just compensation and insurance. It includes a mix of traditional and unique benefits, perks, and resources designed to enhance your life both at work and at home. Learn more here!
Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.
Information on Interviews:
LPL will only communicate with a job applicant directly from an
@lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card. Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (855) 575-6947.
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