HomeCloud - Virtual Home Inspector (Property Evaluation)
HomeCloud is the first technology-enabled home inspection alternative. We recently received investment from a prominent group of investors to grow our business. We’re now ramping up and looking to hire motivated individuals interested in joining our high-energy, entrepreneurial team.
In this role, you’ll be working mainly on a computer to analyze the conditions of homes, input various home data points, and work with the team to improve our inspection process. To do this, you'll be reviewing a large number of photos/videos along with a variety of information that has been captured by our onsite team members. You'll need to familiarize yourself with our digital platform (web application) and be extremely detail-oriented to succeed in this role.
We are flexible on the employment type for an exceptional candidate (part-time vs. full-time). You should be very comfortable using a computer and consider yourself a resourceful person. If you're an expert on the all of the different features and major systems found in and around a home (e.g., property inspector, appraiser, retired/ex-home inspector, licensed tradesperon such as an electrician/plumber/roofer/general contractor) and are adept at using technology, then this role is for you!
Core Responsibilities:
- Use HomeCloud’s web application to review photos, videos, and inputted data and remotely certify the condition of a home
- Conduct detailed remote evaluations of home systems, structures, and additional features
- Thoroughly analyze the data collected during the remote inspection to identify any defects, malfunctioning systems, or non-compliance with applicable standards and regulations
- Communicate certification results clearly and concisely to homeowners, prospective buyers, or relevant stakeholders (agents) through various channels
- Engage in continuous learning and development to enhance professional knowledge and skills
- Assist clients in understanding our product, providing additional information where necessary and addressing their queries and concerns
- Share feedback on your experience using the platform to help our product team continuously make improvements
- Be a team player and coordinate with our onsite data collectors when something needs additional explanation or further review
- Provide exceptional customer service at all times to ensure our customers have an amazing experience with HomeCloud and become advocates for the brand
Job Requirements:
- Prior experience with any of the following: home inspections (as a home inspector), appraisals (as an appraiser), home services (as a skilled handyman, electrician, or plumber), or home improvements (as a general contractor)
- Expert knowledge of various features and systems within a home
- Flexible availability and willingness to work late in the evening or weekends
- A positive customer-focused attitude, reliability, and attention to detail
- Exceptional communication skills
Basic Qualifications:
- Clean background check
- High school diploma or equivalent
- Additional secondary education or specialized training is preferred, but not required
Benefits & Perks:
- A fun, collaborative work environment with a high energy team
- Hands-on experience in the field with an exciting new technology
HomeCloud promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a specific need that requires accommodation, please let a member of our team know by providing the nature of your request and your contact information.
Job Types: Full-time, Part-time, Contract
Pay: $55,000.00 - $90,000.00 per year
Expected hours: 20 – 40 per week
Benefits:
- Opportunities for advancement
- Professional development assistance
- Tools provided
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: Remote
