As a Training Coordinator with GlideFast Consulting, LLC you direct the communication and direction of training engagements aligning with the objectives and strategy of the company. This position proactively monitors and maintains high levels of quality, accuracy, process consistency and opportunities for improvement for the training team and training engagements. This coordinator develops and manages the relationship with the client in support of GlideFast's rapid growth strategy with a focus on quality, scalability and profitability.
Duties
- Maintain external training engagements, including customer communications and resource management
- Schedule client and internal meetings for training engagements
- Manage internal training requests
- Work in partnership with clients to provide best practice solutions to meet their training needs
- Design and maintain internal training programs to improve necessary skills for all GlideFast employees
- Educate the Company with knowledge around training offerings
Requirements
- Expertise in leading multiple project engagements at once
- Proven ability to lead and plan out resource management
- Excellent customer communication skills
- Self-motivated, disciplined professional able to function as a true business leader with a record of accomplishment in managing multiple complex tasks
- Uphold excellent time management and organizational skills with an aptitude toward creative problem-solving
- Excellent proficiency with English language: written, reporting, verbal/oral communication skills; must be an effective presenter
- Proven troubleshooting skills
- Continue learning service delivery solutions, technologies, and methodologies
- Maintain professionalism and an uninterrupted work environment during all client meetings and interactions
- Excellent communications skills required – verbally with customers and all levels of the business, as well as written with technical assessments and project-related reports
Job Type: Full-time
Pay: $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Health savings account
- Paid time off
- Parental leave
- Referral program
- Vision insurance
Schedule:
Application Question(s):
- Do you have experience leading multiple project engagements at once?
Work Location: Remote