Reporting to: HR Manager

Department: Human Resources

Location: Vancouver Head Office

Salary: 60-65k

Responsibilities:

Develop, implement, and sustain learning programs for employees, focusing on learning & development, leadership development, and employee experience.
Support new store training strategies and regional training assessments.
Coordinate training setup in the Learning Management System (LMS) and manage translation of materials if needed.
Audit training practices in stores to ensure high-quality delivery.
Provide data analytics on training metrics.
Facilitate virtual classes and train-the-trainer sessions.
Instruct various courses, present at conferences, and host online and in-person trainings.
Research L&D trends and revise training curriculum accordingly.
Identify opportunities for continuous improvement in program design and delivery.
Partner with business subject matter experts to create learning materials.
Evaluate effectiveness of learning programs and recommend improvements.

Requirements:

Post-secondary education in HR or equivalent experience.
Intermediate/Advanced skills in Word, Excel, and PowerPoint.
Knowledge of LMS and reporting capabilities.
Self-motivated, deadline-driven, and able to multitask in a fast-paced environment.
Strong written and verbal communication skills.
2+ years of customer service or hospitality experience preferred.
Experience with Learning Management Systems and web design.
Familiarity with adult learning principles and content development.
Video editing and graphics design skills are a plus.
Fluency in English required, French language skills preferred.

JD Sports Canada