Who are Diligenta?

Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as ‘home’ by existing employees, we drive a culture that is founded on positive change and development.

Summary of the Role

An exciting opportunity has arisen for a Talent Development Partner to play a key role in shaping and delivering learning and talent initiatives that support Diligenta’s people strategy.

Working closely with business leaders and stakeholders, you will design, develop and embed impactful learning solutions that enhance capability, promote career development and drive organisational performance. With a particular focus on competency frameworks/capability, leadership development, onboarding and career pathway programmes, you will help create engaging learning experiences that support both individual growth and long-term business success.

This role is ideal for a proactive and self-motivated individual who can build strong stakeholder relationships, influence at all levels and deliver meaningful, value-adding outcomes.

Benefits

33 days including Bank Holidays
Eligibility for an annual discretionary bonus scheme
Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services)
Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods
Cycle to Work Scheme & Interest free Season Ticket loans
A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing
A comprehensive set of Moments that Matter policies, such as Carer’s Leave, Foster Leave and Retirement Leave
A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection
Apply to find out about our other benefits

What you’ll be doing

Converting strategic proposals and talent frameworks (set by the Talent Development Lead) into practical, multi‑modal learning programmes and resources.
Core focus will be designing and implementing a company wide competency framework to support our people strategy and career pathways.
Designing, developing and delivering blended learning solutions that align with the talent strategy and business needs.
Partnering closely with Business Leads to ensure solutions are embedded, adopted and supported operationally.
Implementing and iterates programmes based on feedback, evaluation data and operational priorities.
Ensuring learning solutions are delivered consistently and contribute to building high performing teams. That there is agreed ROI/ROE and this is recorded.
Responsible for ensuring People Guidance Hub is up to date and reviewed every quarter
Responsible for sharing updates to communications team – for PMM/Business Bulletins etc.
Using data insights to identify areas of improvement to help grow the learning culture.

What We're Looking For

Strong instructional design skills, with the ability to turn strategic ideas into engaging and practical learning experiences.
Experience designing and developing cross function learning programmes, pathways and supporting resources.
Proven ability to manage programme delivery, including stakeholder engagement, implementation and rollout.
Skilled at building strong relationships and partnering with business leaders to embed learning solutions.
Data-driven approach to evaluating programme effectiveness and continuously improving outcomes.
At least 3 years' experience designing and delivering blended learning solutions across digital, classroom, social and on-the-job learning.
Experience translating strategic talent initiatives into practical programmes, toolkits and development activities.
Proven track record of partnering with business areas to understand capability needs and tailor solutions accordingly.
Confident facilitating workshops, training sessions and development programmes that drive engagement and adoption.

If you need any help or adjustments for any stage within the recruitment process due to health, disability, or any other reason, please let us know.

Ready to take the next step in your career? Apply today and become part of our innovative team!

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