We are seeking a highly motivated and experienced bilingual Specialist, Technical Training to join our team. The Specialist will support the Manager, Technical Training in the development and facilitation of e-Learning and instructor-led courses to increase the knowledge and skill of dealership Technicians. The incumbent will also support the adaptation or facilitation of technical-based training to other dealer personnel such as Service Managers and Service Consultants.

Key Responsibilities:

Coordinate and facilitate instructor-led courses across Canada with a focus on the province of Quebec, including all aspects required for the successful transfer of knowledge
Facilitate instructor-led courses in other regions as required
Assist in the design, development, or restructuring of e-Learning courses, job aids, reference guides, and classroom training-related materials
Manage the respective Technical Training center/s for day-to-day operations and maintain assets such as, but not limited to, vehicles, equipment, storage, and security procedures
Configure e-Learning courses on the company's Learning Management Systems (LMS) including testing to ensure proper functionality
Respond to requests for assistance from dealership employees with regards to accessing or navigating the LMS
Promote and manage all aspects related to attendance of dealer personnel to training events, including registration tracking
Attend Train the Trainer sessions and events as necessary in Toronto, and USA
Actively pursue and participate in training and education activities that improve your own technical product knowledge and presentation/facilitation skills, including completing and maintaining all training certifications as required by the parent company
Provide technical assistance or advice to other departments and dealers
Participate in preparation and facilitation of the National Technician Competition as required
Prepare examination questions as required for the Technician Recognition Program and other technical training courses
Other related duties as assigned

Qualifications:

Automotive Technician licenses (Red Seal an asset)
Must hold a valid driver's license and a clean driving record
Hold a valid passport with the ability to travel within Canada, the United States
Fluently bilingual in English & French
Minimum 3-5 years of experience in a technical automotive position within an OEM dealership; experience with the company is an asset
Experience working with Learning Management Systems and course creation software an asset
Strong computer skills with intermediate skills in PowerPoint, Word, and Excel
Relevant instructional delivery experience in a technical environment

Skills & Attributes:

Positive attitude with professionalism & integrity
Excellent facilitation, communication, and interpersonal skills
Full bilingual - fluency in French & English (verbal and written) required
Strong organizational and time-management skills
Ability to diagnose and troubleshoot complex automotive systems
Self-motivated including a strong desire to learn, teach, and mentor others
Ability to build and sustain credibility with students and peers

Physical Condition:

Extended periods of standing during training seminars
Physically able to deliver mechanical demonstrations
Ability and willingness to travel as needed, 30-40% ongoing travel
Occasional weekends and long workdays
We thank you for your interest. Only those selected for an interview will be contacted. We are an equal opportunity employer and encourage individuals with diverse characteristics, backgrounds, and perspectives to apply. If you require an accommodation, please notify us and we will work with you to meet your needs.

Jobs in Québec

Technical Trainer