GENERAL ROLE
The Learning & Development Intern will acquire valuable experience in Human Resources by actively contributing to the team's daily activities and projects. They will quickly develop a solid understanding of the luxury retail industry, as well as the operational dynamics of an HR department, with a particular focus on Learning & Development.
Main Responsabilities
The Intern will be involved in the following activities:
- Serve as a role model for Hermès values and culture, demonstrating the highest standards of integrity, ethical conduct, and professionalism, while consistently embodying the brand image through impeccable grooming and attitude;
- Coordinate training sessions, managing all operational aspects including travel arrangements, hotel bookings, catering, and the preparation of relevant documentation and materials;
- Develop and organize training content such as agendas, instructional materials, handouts, evaluation forms, and visual aids;
- Oversee the booking of appropriate meeting spaces and handle logistical support for presentations and training events;
- Maintain accurate attendance records using the designated HR system;
- Collaborate with the L&D Manager to design online training surveys and gather participant feedback;
- Support internal communication efforts related to upcoming training initiatives;
- Track and report completion rates of mandatory e-learning modules using Excel-based reporting tools;
- Contribute to the preparation of monthly L&D reports, ensuring precision and timely submission;
- Create and distribute engaging monthly newsletters to highlight key L&D initiatives and updates;
- Assist in the planning and coordination of induction programs for new employees;
- Demonstrate creativity by proposing ideas to enhance the training experience and actively contribute to animating the training community in collaboration with the L&D Manager;
- Support the L&D Manager on other projects and initiatives;
- Offer assistance to the HR team with administrative tasks such as document archiving and front desk operations.
PROFILE
- Bachelor’s degree, preferably with a focus in Human Resources or a related field;
- Fluency in Italian and English; proficiency in French or Greek is considered an asset;
- Proficiency in Excel and other relevant IT tools:
- Availability to work full-time with commitment to assigned responsibilities;
- Proven ability to handle confidential and sensitive HR information with discretion and integrity;
- A professional, enthusiastic, and dynamic attitude, combined with strong interpersonal skills and a natural ability to integrate and collaborate within a team.
- It is a 6 months extracurricular internship with expected full-time working hours.
Hermès engages positive and passionate people who own the following requirements:
- Excellent interpersonal and communication skills, with a customer service orientation;
- Team player mentality to build meaningful relationships and ability to work autonomously;
- Availability, flexibility and dynamism to function in a high-pace environment;
- Determined to be part of a people centric retail project, for which is required vocation for human values, passion and a strong aesthetic sense.
In Hermès diversity of experience and perspectives create a better work environment, we value, ensure and believe in gender equality, welcoming individuals of all backgrounds. Join the human adventure of Hermès!
"Créateur, artisan et marchand d’objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie près de 25 185 collaborateurs dans le monde. Animé par un esprit d’entreprendre continu et une exigence constante, Hermès cultive la liberté et l’autonomie de chacun grâce à un management responsable. L’entreprise perpétue la transmission de savoir-faire d’exception par un ancrage territorial fort dans le respect des hommes et de la nature – source de matières d’exception. Seize métiers artisanaux irriguent la créativité de la maison dont les collections rayonnent dans près 300 magasins dans le monde."
