Team details & who they will work with: HM and 2 other coworkers, Program Mgrs, and SME’s, and outside clients
Desired Candidate Profile:
Minimum required years of experience: 3- 4 yrs in Program Management or Operations and logistics in a learning environment
Education requirements: Associate’s degree or 4+ years of equivalent education, experience and training
Must have skills:
- Project management skills
- Strong project management skills, ability to prioritize, and deliver outcomes
- Ability to manage and adapt to changing priorities quickly
- Excellent attention to detail; organized and analytical
- Strong creative problem-solving and critical thinking skills, with a demonstrated ability to identify needs, research solutions, and drive appropriate actions
Nice to have skills:
- Learning and development experience is a plus
- Adobe LMS and Articulate Rise360 experience is a plus
- Workday
Software/technical requirements:
- Proficiency with MIRO and Airtable, whiteboarding and database tools
- Proficiency with Adobe Creative Suite programs (InDesign, Illustrator, Premier) and Microsoft Office Suite (PowerPoint and Excel(Advanced))
- Previous Nike/industry experience preference: Highly desirable, background on a training team is very helpful
- What 2-3 traits does the successful person in the role have? Creative problem solving, organized, attention to detail, data analysis
WHO WE ARE LOOKING FOR
As a Footwear Operations Specialist II on the Bowerman Creation University team (BCU), you will be part
of a highly motivated, technically focused learning and development team dedicated to building
foundational footwear knowledge and advancing technical and functional expertise across the Footwear
Product Creation organization. BCU designs and delivers engaging learning experiences that fuel
creation and manufacturing capabilities, accelerate skill development, and foster a culture of innovation,
collaboration, and product excellence.
In this role, you will serve as a key operational partner to program managers and content creators,
ensuring the effective planning, coordination, and execution of learning programs, content development
initiatives, and learner experiences. You will support cross-functional teammates by managing processes,
maintaining operational standards, and driving efficiencies that improve program delivery and scalability.
Working closely with team leads and stakeholders, you will help enhance the accessibility, awareness,
and adoption of technical training resources. You will also contribute to continuous improvement
initiatives, leveraging data, feedback, and process optimization to elevate learning experiences and
strengthen technical footwear expertise across the organization.
WHAT YOU WILL WORK ON
In your day-to-day work you will collaborate with your teammates and technical subject matter experts to support the development, delivery, and continuous improvement of learning experiences aligned to technical priorities and organizational needs. You will help coordinate and launch instructor-led, virtual,
eLearning, and immersive training programs that build technical capabilities across the Footwear Product
Creation organization. Through strong execution, organization, and partnership, you will help ensure
learning experiences are engaging, accessible, and effective in driving skill development and business impact.
● Support the preparation, delivery, and evaluation of learning programs and training experiences
and initiatives.
● Coordinate instructional activities, exercises, and logistics for classes and programs.
● Assist in gathering feedback, developing criteria, and evaluating training effectiveness to inform
content and experience improvements.
● Maintain and update learning content, resources, and training materials under the guidance of
team leads.
● Help develop and maintain supplemental learning assets, including job aids, checklists, quick
reference guides, and user resources.
● Manage project plans, program playbooks and documentation, and operational processes to
support successful program delivery.
● Create communications, schedules, dashboards, and status updates that provide visibility into
program milestones and progress for team and stakeholders.
● Document meeting outcomes, decisions, action items, and next steps, ensuring timely
communication with SMEs and stakeholders.
● Monitor project timelines and deliverables to completion with proactive communication with
project sponsors, teammates, and stakeholders.
● Support the implementation and continuous improvement of operational processes, standards,
and best practices.
● Research and evaluate learning technologies, digital tools, and platforms that enhance and
modernize learner engagement, accessibility, training content, and delivery effectiveness.
● Coordinate classroom operations, including training materials, inventory, supplies, AV prep,
learning environment, and instructor readiness.
● Ensure inclusive learning practices across learning experiences and resources.
WHO YOU WILL WORK WITH
We partner with leaders and internal experts throughout Design, Global Footwear, Innovation &
Operations organizations.
WHAT YOU BRING
● Associate’s degree or 4+ years of equivalent education, experience and training
● Learning and development experience is a plus
● Proficiency with MIRO and Airtable, whiteboarding and database tools
● Adobe LMS and Articulate Rise360 experience is a plus
● Proficiency with Adobe Creative Suite programs (InDesign, Illustrator, Premier) and Microsoft
Office Suite (PowerPoint and Excel)
● Strong communication, collaboration, and presentation skills
● Strong project management skills, ability to prioritize, and deliver outcomes
● Ability to manage and adapt to changing priorities quickly
● Excellent attention to detail; organized and analytical
● Strong creative problem-solving and critical thinking skills, with a demonstrated ability to identify needs, research solutions, and drive appropriate actions
● Dynamic self-starter and strong results orientation
