Job Description:
The Senior Manager, LMS Administrator supports the Training Operations & Excellence function by executing the systems, processes, and logistics required to deliver high-quality, scalable, and compliant commercial training across all Business Units (BUs). This role serves as a key execution partner to the Associate Director, ensuring operational excellence across onboarding, launch readiness, and ongoing training delivery.
This role is focused on execution, material and project management, and coordination, enabling training teams to focus on capability development and business impact.
*** The ideal candidate will have experience in a pharmaceutical envrionment with LMS administration (Cornerstone) experience ***
Key Responsibilities Include:
Learning Management System (LMS) Execution
- Support the AD in the assessment and improvements to the current structure, content, and usage
- Deploy and manage training assignments within LMS platforms
- Ensure accurate tracking, reporting, and completion
- Support curriculum updates and learner experience improvements
- Troubleshoot LMS issues and coordinate with system owners or vendors
Training Operations Execution
- Execute established training operations processes, standards, and workflows across BUs
- Support planning and delivery of onboarding, launch, POA, and ongoing training programs
- Maintain training calendars, schedules, and operational plans aligned to business priorities
- Ensure readiness of materials, systems, and logistics for successful delivery
Launch & Onboarding Support
- Support onboarding logistics and execution for new hires and field builds
- Coordinate cross-functional activities to ensure seamless onboarding experiences
- Execute onboarding playbooks, templates, and readiness plans
- Track onboarding completion and readiness metrics
Project Management
- Build and manage project plans for training initiatives and launches
- Track milestones, deliverables, and dependencies
- Identify risks and proactively escalate issues
- Ensure alignment between content development and execution timelines
Meetings & Events Support & Execution
- Support execution of training components for POAs, workshops, and national meetings
- Coordinate logistics, materials, communications, and surveys
- Ensure smooth execution and strong participant experience
Minimum Requirements:
- Bachelor’s Degree required
- 5–8+ years of experience in training operations, sales operations, or learning & development
- Experience supporting commercial field teams (pharma/biotech preferred)
- Strong project management and organizational skills
- Experience working in cross-functional environments
- Familiarity with LMS platforms and training systems
- Ability to work independently and on a team; a positive, team-focused approach is essential
- Experience with and ability to use Microsoft Office and associated tools (WORD, Excel, PowerPoint)
- Ability to travel domestically as needed
Pay Range:
$80-$85/hr
Requisition Disclaimer:
This job posting is for a temporary role with a third-party agency partner on assignment at Vertex Pharmaceuticals (“Vertex”). The individual selected for this role will be offered the role as an employee of a third- party agency partner; compensation, medical benefits, fringe benefits and other terms and conditions of employment shall be presented by the third-party agency partner upon offer. The pay rate range provided is a reasonable estimate of the anticipated compensation range for this job at the time of posting. The actual pay rate will be based on a number of factors, including skills, competencies, experience, location and/or being pursued and other job-related factors permitted by law. In addition, this role will be eligible for overtime pay, in accordance with federal and state requirements
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No C2C or Third-Party Vendors
