The Learning Experience & Technology Specialist keeps the University of Iowa's learning technology running today, works to make it better tomorrow, and improves the tools and experiences that help others learn on their own over time. This role combines hands-on system administration with a focus on improving how people find, access, and engage in learning, using AI-enabled and human-centered approaches to make learning more accessible, effective, and scalable across the institution.

There is an expectation that the person in this position will maintain effective, civil, and respectful working relationships with the University of Iowa campus community and uphold the University’s commitment to creating welcoming and respectful environments for all.

What You May Do In This Role

Design and develop learning experiences that use role plays, simulations, curated pathways, AI-enabled resources, and other approaches that help employees and leaders apply learning in their work.
Stay current on emerging learning technologies and AI-enabled tools; test what is relevant, share what works, and leave behind what doesn't.
Curate and maintain LinkedIn Learning collections and learning paths that connect platform content to university learning needs.
Keep MyTraining, ICON, and related learning systems running well — course setup, enrollment, reporting, troubleshooting, and day-to-day user support.
Consult with campus partners on learning design, course structure, learning technologies, and online learning practices.
Be the go-to resource for campus HR partners who need help designing, building, or deploying learning experiences — advising on approach rather than doing the work for them.
Track enrollments, participation, and utilization across learning platforms; turn that data into regular reports that help the team make informed decisions.
Ensure learning data moves accurately between systems so reporting is reliable and information does not need to be manually reconciled.
Support compliance course tracking and other administrative activities that keep learning programs running smoothly.

For a full job description, including all duties and competencies assigned, please e-mail the contact listed below.

This position is eligible for hybrid work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.

About University Human Resources

University Human Resources is responsible primarily for programs and policies that attract, develop, and retain qualified staff, and for providing programming which enhances the well-being and effectiveness of the University community. To consistently meet the changing needs of our many customers, University Human Resources is dedicated to continuous improvement and innovation.

Required Qualifications

Bachelor's degree, or equivalent combination of education, expertise, and experience, in one of the following areas: instructional design, learning experience design, educational technology, information science, applied arts, or a related discipline.
Typically, 1-3 years of experience designing, developing, or supporting workplace learning experiences, learning technologies, or digital learning resources.
At least 1 year of relevant experience using learning management systems, digital learning platforms, content management systems, or similar technologies.
Experience consulting with, supporting, or providing guidance to stakeholders, customers, or end users.
Understanding of adult learning principles and learning experience design.

Desirable Qualifications

Ability to use and learn learning technologies, digital platforms, and emerging AI-enabled tools.
Ability to design technical solutions in accordance with Section 508 of the Rehabilitation Act and Web Content Accessibility Guidelines 2.0, Level AA.
Strong communication, consultation, and problem-solving skills.

Application Details

In order to be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” to the submission:

Resume
Cover Letter

Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process. For questions, contact Jade Rogers at jade-o-rogers@uiowa.edu.

Benefits Highlights

Regular salaried position. Pay Level 4A. Located in Iowa City, Iowa.

Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans. For more information about Why Iowa? Click here.

About Iowa

Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success. Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance. Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation. Join us in making a difference at a leading Big Ten university and premier public research institution.

Additional Information

Classification Title: Instructional Serv Specialist
Appointment Type: Professional and Scientific
Schedule: Full-time
Work Modality Options: Hybrid within Iowa

Compensation

Pay Level: 4A

Contact Information

Organization: University Human Resources
Contact Name: Jade Rogers
Contact Email: jade-o-rogers@uiowa.edu

University of Iowa

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Learning Experience & Technology Specialist