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Ford Business Solutions Romania is looking for a
Organizational Efficiency Manager (OEM) to join our Ford Credit Team in our Bucharest office.
Why Join Ford Credit?
We're committed to fostering a vibrant and supportive business environment. We believe in investing in our people! You'll have opportunities for cross-training in various areas of the business, helping you expand your skills, gain wider business knowledge, and build a fulfilling career path right here at Ford.
About the Role
The manager is responsible for leading the OEM team, providing strategic and operational oversight of three key areas: Production Planning and Resource Management (PPRM), Learning and Development (L&D), and Quality, Processes and Reporting (QPR). This role is essential to combine strategic thinking with operational expertise, demonstrating strong leadership capabilities to optimize organizational efficiency and performance.
What will be your roles and responsibilities in the team?
Position-specific responsibilities:
- Provides coaching, mentoring, and performance management for team members.
- Monitor your team's performance against KPIs, identifying and addressing areas for improvement.
- Effectively manage team budgets and resources.
- Regularly reports performance and progress to FBS and client management.
Production Planning and Resource Management (PPRM):
- Oversees the efficient allocation of resources within operational teams.
- Track actual versus forecasted resource utilization by generating capacity reports and forecasts.
- Identify and implement strategies to optimize resource efficiency and productivity.
Learning and Development (L&D):
- Develops and implements a comprehensive L&D training plan, which includes functional training, soft skills, and corporate training.
- Manages the L&D budget, ensuring the efficient allocation of resources and the timely delivery of training initiatives.
- Monitors the effectiveness of training programs and makes adjustments as needed.
Quality, Processes and Reporting (QPR):
- Establishes and maintains a robust FBS Controls Framework for teams supporting Ford Credit and Ford Bank Germany, including:
- Management of document records (retention and deletion).
- Maintaining and updating the risk register.
- Planning and executing business continuity.
- Audit coordination.
- Timely management of control deficiencies within operational teams.
- Manages the FBS Controls Forum, including setting the agenda and facilitating meetings.
- Develops and maintains an annual schedule of controls, ensuring compliance with deadlines and procedures.
- Oversees the timely completion of audits, testing of controls and other control-related activities.
- Manages projects focused on process efficiency and automation, including change management initiatives.
- Maintains accurate organizational charts and competency matrices.
- Manages purchase orders for FBS expenses related to Ford Credit.
- Oversees the production of accurate and timely reports for FBS and client management, ensuring data quality and integrity
- Meet goals both individually and collectively
Are we looking for you? Yes, if you have:
- Proven experience in leading and managing teams, in an environment focused on quality.
- Experience in controls and quality assurance is preferred, preferably in financial services.
- Experience coordinating projects and initiatives across multiple teams and locations
- Demonstrated success in designing and managing risk-based controls, including knowledge of regulatory compliance.
- Analytical skills and experience in data-driven process improvement.
- Leadership and team management
- Strategic and operative thinking
- Analysis and problem solving
- Excellent communication and collaboration
- Organizational and time management skills
- Orientation towards quality and controls
- Digital skills (MS Office)
- Knowledge of English at an advanced level, written and spoken
- Knowledge of other foreign languages is a plus (example: French, Italian, German, etc.)
- Inspirational leadership: the ability to lead, motivate, mentor and manage the performance of a team, cultivating a culture of excellence and continuous development.
- Communication: the ability to communicate clearly, concisely and convincingly, both written and verbal, adapting the message to various audiences (team, senior management, customers).
- Collaboration and teamwork: the ability to build strong relationships and collaborate effectively with various departments and stakeholders to achieve common goals.
- Strategic thinking: long-term vision and the ability to anticipate needs, identify opportunities, and develop coherent plans for optimizing operations and resources.
- Proactive problem-solving: the ability to analyze complex situations, identify root causes, and implement effective solutions to improve processes and manage risks.
- Priority and time management: the proven ability to manage multiple tasks simultaneously, prioritize effectively, and meet strict deadlines in a dynamic environment.
- Orientation towards continuous improvement: openness to change, proactivity in identifying and implementing innovations and dedication to the constant optimization of processes and results.
What you’ll love about us:
- Flexible Hybrid Work
- Generous Vacation Plan and extra bonuses during Vacation, Christmas, Easter and March.
- Annual Performance Bonus
- Bonuses for Special Family Events
- Transportation Allowance
- Exclusive Car Purchase Programs for team members.
- Meal Tickets
- Medical subscription
- Team Events & Social Gatherings to build connections and have fun.
- Bookster Subscription for access to books and resources.
- Fresh Fruits in the Office to keep you energized.
- Discounts on Gym Activities & Local Restaurants for healthy living and dining out.
- Mental Health Care Program because your well-being matters.
- Volunteering Opportunities to give back to the community.
- Modern workspace just steps away from the metro station.
Location: Bucharest
If you're ready to take on an exciting challenge and contribute to a great team, we'd love to hear from you!
Please note that we currently run background checks as part of our recruitment process pending a successful interview.
