Job Title: Learning and Capability Insights Manager
Function: The People Team
Location: Office based hybrid working with a minimum of 1 day per week based in Nottingham.
Contract type: 12 Month Fixed Term Contract
Salary: £54,884 with the potential to rise to £64,570 over 3 years
Closing Date: Monday 11th May, 2026
NHS Supply Chain currently has an opportunity for a Learning and Capability Insights Manager to join our team during an exciting period of transformation, working to make it easier for the NHS to put patients first.
The Learning and Capability Insights Manager sits within the Performance and Capability Development team in the People function and acts as the organisation’s subject matter expert on learning and skills insights. The role exists to help the organisation understand both current and future capability needs by identifying skills gaps, organisational risks and development priorities through robust development needs analysis and insight methodologies. By combining advanced analytics, consultancy skills and strong stakeholder engagement, the role enables data‑driven decisions about learning strategy, investment and interventions. Working closely with people team colleagues and business leaders, the postholder leads and embeds insight‑led approaches that support high performance and long‑term workforce readiness.
Every day you will …
- Lead and deliver end‑to‑end Development Needs Analysis across directorates and teams, using quantitative and qualitative data to identify current and future capability gaps
- Analyse learning and workforce data from the LMS and other platforms to surface trends, engagement insights and performance risks
- Turn complex data into clear, actionable insights, reports and recommendations for senior leaders, supporting evidence‑based decisions and demonstrating return on investment
- Work collaboratively with stakeholders across the People team and the business, facilitating workshops, interviews and focus groups to shape high‑quality insight
- Set and continuously improve governance, standards and methodologies for capability insights, ensuring consistency, rigour and long‑term organisational learning maturity
What can we offer you?
We Want To Reward You For Your Passion, Enthusiasm, And Hard Work So We Offer Much More Than a Competitive Salary
- Hybrid working opportunities, giving you the flexibility to work collaboratively in the office and remotely.
- We recognise our employees' hard work and contributions with annual bonus schemes, long service, and colleague recognition awards.
- 27 days holiday plus bank holidays
- We are dedicated to your development, through in-house training, support, and access to external qualifications to maximise your potential.
- A focus on your well-being offering 1 day of paid well-being leave and free access to the 24/7 Employee Assistance Programme
- Generous pension scheme (with us contributing 12% when you contribute 6%)
- Access to our Flexible Benefits Scheme, where you can choose from a variety of benefits such as Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance, and additional pension contributions that suit you.
- 2 days of paid volunteering leave allowing you to give back to your community.
- Access to many discounts from the Blue Light Card to NHS Discounts.
NHS Supply Chain, who are we?
Our role is to support the NHS to save lives and improve health. We are a part of the NHS family, and our role is to source, deliver and supply healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales.
We serve every NHS Trust and operate a national network of distribution centres, managing relationships with more than a thousand suppliers and delivering more than 8,000,000 orders each year to more than 17,000 locations. Doing all of this on behalf of the NHS gives NHS staff more time to focus on their main priority of providing excellent patient care.
What skills will help you thrive in this role?
- Strong analytical and insight capability to design and deliver robust Development Needs Analysis, combining quantitative and qualitative data to identify capability gaps and translate findings into meaningful, evidence‑based insights.
- Advanced data reporting and communication skills to create clear reports, dashboards and recommendations that link learning needs to Directorate performance measures, KPIs and People Plans, enabling confident decision‑making by leaders.
- Deep understanding of learning and development practices, ensuring DNA outputs directly inform learning strategy, programme design, delivery and evaluation to build critical organisational capabilities.
- Effective stakeholder engagement, facilitation and coaching skills to work credibly with senior leaders, functional experts and colleagues, gather high‑quality insight, and build organisational confidence in DNA methodologies and processes.
- Strategic mindset with resilience, adaptability and accountability, enabling alignment of capability development with long‑term organisational priorities, continuous improvement of insight approaches, and ownership of impactful workforce development outcomes.
Our Inclusive Commitment
At NHS Supply Chain, we are committed to building an inclusive environment where difference is not only valued, but celebrated, giving everyone the opportunity to thrive in their career. Developing our people is key to our success, so if this role sounds like the right next step in your career but your experience doesn’t match perfectly with the job advert, we encourage you to still apply.
Struggling to complete our application form, and require additional support? Reach out to our Talent Acquisition team at careers@supplychain.nhs.uk who will be happy to help you with alternative ways to apply.
We reserve the right to close any vacancy from further submissions when we have received sufficient applications from which to make a shortlist. Please apply without delay if you wish to be considered for this role.
SCCL is a company Registered in England and Wales, with company number 10881715, to act as the management function of the NHS Supply Chain.
