The
Senior Manager, Learning and Development, is responsible for developing and implementing comprehensive learning strategies to enhance employee skills, performance, and career development. This role involves designing, delivering, and evaluating people and training programs, leading organizational development initiatives, and fostering a culture of continuous learning. This position will be expected to come in and learn about existing programs, make enhancements to those programs, and build a learning strategy for our Retail, Store Support (HQ), and Distribution Center workforces as we work to build and grow Fleet Feet’s talent bench. This role is highly collaborative, and we’re looking for someone who enjoys driving alignment, proactively overcommunicating with key stakeholders, and actively contributing to both the process and the solutions.
This position is hybrid, with the expectation of being in the office 2-3 days per week.
Apply now and help us inspire the runner in everyone.
Key Responsibilities for Year 1 and beyond: Program Enhancement, Design, and Delivery:
- Own and enhance existing programs (Mentorship, Lunch and Learns, Employee Resource Groups, Performance Management, Manager Training, Employee Engagement, Talent Development) and design impactful training to support leadership, technical skills, and professional development.
- Deliver training sessions in person and virtually as needed.
- Align with and execute on Fleet Feet’s annual and long-term plan, while understanding business needs shift.
- Complete a needs analysis to identify gaps
Year 2 and beyond: Learning Strategy Development:
- Create and implement a strategic learning and development plan aligned with needs analysis summary, organizational goals, and Fleet Feet’s strategic roadmap and priorities.
- Identify current and future skills gaps and recommend learning to address them.
Leadership Development
- Implement programs to develop emerging leaders and enhance leadership capabilities across all levels, using Talent Review insights and data.
- Partner with senior leadership to identify and address leadership gaps and identify learning opportunities to close those gaps.
Employee Development
- Enhance and provide tools and resources for employees to own their career growth.
- Lead and execute our internal talent assessment process, including managing logistics, facilitating meetings, partnering with leaders to assess talent, and synthesizing data to strengthen our talent bench.
Performance Management
- Collaborate with internal teams and managers across the organization to integrate learning initiatives with performance management processes.
- Support the development of coaching and feedback capabilities within the organization and look to revamp the current Performance Review process (forms, cadence, etc)
Measurement And Evaluation
- Establish metrics to measure the effectiveness of learning initiatives.
- Use feedback and data to identify themes and improve programs continuously.
Budget And Vendor Management
- Manage the learning and development budget effectively.
- Responsible for vendor relationships and negotiating contracts for external training services.
Collaboration And Culture
- Work closely with HR Operations, the HR Department, Retail Operations, and other cross-functional teams to align learning initiatives with organizational values and priorities.
- Be curious, seek to understand, ask questions, and work to understand Fleet Feet and our various lines of business.
- Promote a culture of learning, innovation, and employee engagement.
- Communicates effectively by understanding audiences, tailoring messages to meet their needs, and proactively sharing clear, timely information to build alignment and trust across teams.
Managerial Responsibilities (if Applicable)
This position will be an individual contributor with the potential to become a people leader in the future.
- 7+ years of experience in learning and development, 1-2 years of people management experience is a plus
- Expertise in design, curriculum development, and program evaluation.
- Solid understanding of adult learning principles and methodologies.
- Proficiency with learning technologies and tools.
- Exceptional communication, presentation, facilitation, and interpersonal skills.
- Ability to manage multiple projects with competing deadlines.
- Experience in budget management and vendor negotiation.
- Travel: Occasional (15%)
Other Qualifications
Refer to the Success Profiles
here
