Fintech is entering a new phase where operational and commercial excellence has become critical for success. We at MTN believe this is a game changer in terms of our business strategy. We are looking at an incumbent to join us as we build a successful business together.
As part of your portfolio as a Manager: Learning & Development you will:
- Development and execution of the Learning & Development strategy aligned to organisational priorities, business growth, and future capability needs
- Translation of enterprise and Fintech capability requirements into scalable learning frameworks, programmes, and delivery roadmaps
- Integration of leadership, skills, and talent development initiatives into a cohesive L&D operating approach
- Governance and continuous refinement of L&D initiatives to ensure strategic impact, relevance, and sustainability
- Champion the development of Fintech scale-up capabilities across the organisation, including but not limited to product mindset, data literacy, risk and compliance awareness, agile collaboration, and customer-centric innovation within financial services constraints
- Design and implement blended learning solutions aligned to evolving Fintech capability requirements
- Application of instructional design methodologies and learning science principles to create UX-informed, effective learning journeys
- Translation of complex technical, regulatory, and business concepts into engaging, learner-centred experiences
- Design of role-based learning journeys to support role readiness, progression, and successor development
- Delivery of Fintech-aligned learning journeys and curricula, including high-quality digital and blended programmes that enable continuous capability building
- Support the design and delivery of HiPO, successor, and emerging talent development programmes
- Enable structured successor development journeys for critical and pivotal roles across the organisation
- Contribution to talent mobility initiatives through capability mapping and defined development pathways
- Partnership with Talent Management teams to integrate learning interventions with succession planning and performance management processes
- Contribution to the development and refinement of Fintech capability frameworks and skill taxonomies
- Delivery of successor readiness reports and clearly mapped capability and development pathways
- Partnership with HR, Product, Technology, and Business leaders to identify current and future capability requirements
- Management of relationships with learning vendors, facilitators, and content providers
The incumbent must have the following:
- Bachelor’s degree in human resources, Education, Psychology, Business, or related field
- Postgraduate qualification in L&D, Instructional Design, UX, or Digital Learning (preferred)
- Certifications in Instructional Design, Learning Experience Design (LxD), Agile/Scrum, or Product (advantageous)
- 5–7 years’ experience in Learning & Development or Talent Development roles
- Demonstrated, hands-on experience in instructional design and digital learning design
- Exposure to LMS administration and learning technology ecosystems
- Experience managing leadership development journeys and talent programmes
- Exposure to Fintech, Financial Services, Technology, or Product-led environments (preferred)
- Experience working in Pan Africa multi-cultural experience
Ready to make and drive the change with us? Apply now!
Closing date: 30 January 2026. Late applications will not be accepted.
Should you not hear from us within 2 weeks of applying, please consider your application unsuccessful.