Fintech is entering a new phase where operational and commercial excellence has become critical for success. We at MTN believe this is a game changer in terms of our business strategy. We are looking at an incumbent to join us as we build a successful business together.

As part of your portfolio as a Manager: Learning & Development you will:

Development and execution of the Learning & Development strategy aligned to organisational priorities, business growth, and future capability needs
Translation of enterprise and Fintech capability requirements into scalable learning frameworks, programmes, and delivery roadmaps
Integration of leadership, skills, and talent development initiatives into a cohesive L&D operating approach
Governance and continuous refinement of L&D initiatives to ensure strategic impact, relevance, and sustainability
Champion the development of Fintech scale-up capabilities across the organisation, including but not limited to product mindset, data literacy, risk and compliance awareness, agile collaboration, and customer-centric innovation within financial services constraints
Design and implement blended learning solutions aligned to evolving Fintech capability requirements
Application of instructional design methodologies and learning science principles to create UX-informed, effective learning journeys
Translation of complex technical, regulatory, and business concepts into engaging, learner-centred experiences
Design of role-based learning journeys to support role readiness, progression, and successor development
Delivery of Fintech-aligned learning journeys and curricula, including high-quality digital and blended programmes that enable continuous capability building
Support the design and delivery of HiPO, successor, and emerging talent development programmes
Enable structured successor development journeys for critical and pivotal roles across the organisation
Contribution to talent mobility initiatives through capability mapping and defined development pathways
Partnership with Talent Management teams to integrate learning interventions with succession planning and performance management processes
Contribution to the development and refinement of Fintech capability frameworks and skill taxonomies
Delivery of successor readiness reports and clearly mapped capability and development pathways
Partnership with HR, Product, Technology, and Business leaders to identify current and future capability requirements
Management of relationships with learning vendors, facilitators, and content providers

The incumbent must have the following:

Bachelor’s degree in human resources, Education, Psychology, Business, or related field
Postgraduate qualification in L&D, Instructional Design, UX, or Digital Learning (preferred)
Certifications in Instructional Design, Learning Experience Design (LxD), Agile/Scrum, or Product (advantageous)
5–7 years’ experience in Learning & Development or Talent Development roles
Demonstrated, hands-on experience in instructional design and digital learning design
Exposure to LMS administration and learning technology ecosystems
Experience managing leadership development journeys and talent programmes
Exposure to Fintech, Financial Services, Technology, or Product-led environments (preferred)
Experience working in Pan Africa multi-cultural experience

Ready to make and drive the change with us? Apply now!

Closing date: 30 January 2026. Late applications will not be accepted.

Should you not hear from us within 2 weeks of applying, please consider your application unsuccessful.

MoMo from MTN

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Manager: Learning & Development