Now Brewing – manager, Learning & Development! #tobeapartner
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.
The manager, Learning & Development leads a team of learning professionals to design and deliver programs that support critical retail business goals and enhances partner capabilities in service of career growth. This role manages the execution of learning strategies, oversees program development, and collaborates with cross-functional teams to ensure alignment with organizational priorities.
As a manager, Learning & Development, you will…
- Lead a team of learning professionals in the design, development, and delivery of training programs that support business objectives with a primary focus on our coffeehouse (retail) audience.
- Manage day-to-day operations of multiple learning initiatives, ensuring timely execution and alignment with organizational needs and standards.
- Collaborate with cross-functional partners to assess learning needs and implement creative, effective solutions that deliver desired operational outcomes.
- Monitor program effectiveness through data analysis and feedback and drive continuous improvement.
- Provide learning and training expertise, consultation and thought partnership to colleagues and stakeholders.
- Support the professional development of team members through coaching, feedback, and performance management.
- Ensure learning content is inclusive, accessible, and aligned with company values and compliance standards.
We’d Love To Hear From People With
- Minimum 7 years of experience in learning and development, including at least 2 years in a supervisory or team leadership role
- Education: Bachelor’s degree in Human Resources, Education, Instructional Design, Organizational Development, or a related field
- Strong team leadership and people management skills
- Proficiency in instructional design and adult learning principles
- Project management and organizational skills
- Ability to analyze learning data and apply insights to improve programs
- Effective communication and stakeholder engagement
- Familiarity with learning technologies and LMS platforms
- Budget management and vendor coordination experience
As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.
- If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.
The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.
We believe we do our best work when we're together, which is why we're onsite four days a week.
Join us and inspire with every cup. Apply today!
Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation or 1(888) 611-2258.
