At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
About The Role
We’re looking for a visionary and strategic leader to build the future of business and leadership development at eBay. This role is a foundational pillar of our new Future of Work team and will serve as the driving force behind how we scale learning for tomorrow’s challenges.
As the Sr. Manager, Talent Success: Learning & Future Work, you will report to the Director of the function and lead our global strategy for all non-technical learning. You’ll audit and standardize current efforts to develop a cohesive, enterprise-wide approach that’s scalable, data-informed, and future-ready.
You will design the central learning engine for all future non-technical skilling initiatives—from human-centric capabilities to business-specific skills—and lead the development of academy-based learning programs that align with and inform eBay’s evolving enterprise skills taxonomy. Your work will ensure every learning experience contributes to a clear, measurable view of capability growth across our workforce.
You’ll partner closely with the Sr. Manager, AI & Future of Work to harness the AI Academy as a blueprint for all future academies, ensuring our approach to learning and skills is integrated, inclusive, and aligned.
If you’re energized by translating complexity into clarity, leading change at scale, and building the systems that enable an entire workforce to thrive—this role is for you.
What You Will Accomplish
Strategic Leadership & Enterprise Governance
- Conduct a detailed review of current non-technical learning and development programs to find opportunities for alignment, simplification, and scale.
- Design and implement a centralized learning strategy and governance model for all non-technical and leadership development programs, anchored in the Future of Work directive.
- Build and lead a high-performing team of Learning Specialists (Non-Tech) focused on designing and scaling world-class learning experiences.
- Serve as a strategic thought partner to senior leaders and People Business Partners across the business, guiding alignment between local initiatives and enterprise learning strategy.
Program Architecture & Scalable Execution
- Develop a scalable academy framework for emerging skills, using the AI Academy as a foundational blueprint.
- Integrate academy learning with the enterprise skills taxonomy, ensuring each program contributes to a unified framework for skill definition, tracking, and mobility.
- Own the roadmap for human-centric capabilities (e.g., adaptability, critical thinking) and other future-critical business skills.
- Champion a culture of continuous learning and internal mobility through accessible, relevant learning pathways.
Skills Taxonomy & Data-Driven Learning
- Partner with the Future of Work and People Analytics teams to build and operationalize eBay’s enterprise skills taxonomy.
- Use taxonomy insights to shape program design, future academy topics, and workforce capability planning.
- Ensure learning data is captured and connected to the skills framework, providing insight into growth and readiness across eBay’s workforce.
Cross-Functional Collaboration
- Serve as the primary learning strategist for all non-technical functions, partnering deeply with business leaders and PBPs.
- Collaborate with the Sr. Manager, AI & Future of Work to ensure a cohesive, non-redundant skilling strategy across technical and non-technical audiences.
- Curate and co-create content with internal SMEs and external partners to ensure learning relevance, impact, and accessibility.
- Build a community of practice that connects and amplifies learning efforts across eBay.
What You Will Bring
- Dedicated to working the Hybrid Model with 3 days a week in our Austin, TX office.
- 8+ years of experience in Learning & Development, Digital Transformation, or Talent Strategy, ideally in a sophisticated, matrixed organization.
- Proven track record leading critical initiatives from discovery and audit through to implementation and governance.
- A systems thinker with an interest in translating complexity into a cohesive strategy.
- Deep curiosity about the Future of Work, including AI’s impact on roles and the growing importance of human-centric skills.
- Demonstrated experience partnering with business SMEs to design, build, and deliver impactful learning programs.
- Executive presence and communication skills with the ability to influence and align across levels and geographies.
The base pay range for this position is expected in the range below:
$123,600 - $198,100
Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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