Position OverviewThe Learning and Development Manager designs, implements, and oversees comprehensive learning and development programs that advance MCEC's mission to support military children's educational success. This role combines instructional design expertise with advanced technology proficiency and AI literacy to create innovative, multi-modal training delivered through virtual platforms, online modules, and digital content. The position requires leveraging emerging technologies, including artificial intelligence tools, to develop and deploy accessible, engaging learning experiences. The position ensures all programs are launched on time, within budget, and evaluated for impact, reflecting MCEC's commitment to stewarding resources responsibly.
Key ResponsibilitiesProgram Development & Innovation
- Design and deliver evidence-based, multi-modal learning programs
- Develop scalable learning curricula delivered via virtual platforms, online modules, and on-demand content
- Research and integrate emerging tools and learning best practices
- Leverage AI tools for content creation, personalization, and program optimization
- Maintain and update existing resources with current research and practices
Training & Facilitation
- Facilitate workshops, webinars, and conferences for military families, educators, and community partners
- Deliver presentations at military installations and educational forums
- Provide professional development opportunities for staff and volunteers
- Develop and maintain trainer certification programs and ongoing quality assurance
Evaluation & Continue Improvement
- Conduct needs assessments to identify learning gaps and opportunities
- Track and report performance indicators
- Provide quarterly reports on reach, effectiveness, and improvement actions
- Implement program refinements based on evaluation findings
Content Creation & Digital Innovation
- Create educational materials, toolkits, and multimedia resources using current research in military child and family support
- Utilize AI-powered tools for content development, including text generation, video editing, graphic design, and translation
- Produce high-quality video content including instructional videos, expert interviews, family testimonials, and animated explainers
- Develop interactive digital learning platforms and self-paced online courses with multimedia integration
- Design mobile-friendly content and applications to support military families' on-the-go lifestyle
- Write and edit training manuals, guides, and digital instructional materials based on latest research findings
- Deploy content across multiple technology platforms including LMS, mobile apps, social media, and web-based tools
- Maintain and update existing educational resources incorporating new trends and evidence-based practices
- Monitor emerging trends in military family support, educational technology, and digital learning methodologies
Technology Integration & AI Application- Manage and optimize learning management systems (LMS) and other educational technology platforms
- Evaluate and implement AI tools to enhance content creation, delivery, and learner engagement
- Ensure content accessibility and compatibility across diverse technology platforms and devices
- Train staff and stakeholders on technology tools and AI applications for learning
- Stay current with AI developments in education and training sectors
Partnership & Collaboration
- Build relationships with military installations, schools, and educational organizations
- Collaborate with academic and research partners to strengthen design and outcomes
- Support MCEC's advocacy efforts through education-focused initiatives
Performance Expectations
- Deliver a defined number of training programs, webinars, and modules annually (per program goals)
- Execute all initiatives on time and within budget
- Achieve participant satisfaction benchmarks
- Ensure agreed-upon completion rates for online programs
- Demonstrate measurable participant learning gains via pre/post assessments
- Document lessons learned and integrate improvements each program cycle
QualificationsRequired- Bachelor's degree in education, Instructional Design, Educational Technology, Organizational Development, or related field
- 3-5 years of experience in learning and development, training design, or educational program management
- Demonstrated proficiency with e-learning platforms, LMS systems, content authoring tools, and virtual training delivery
- Experience using AI tools for content creation, curriculum development, or learning optimization
- Strong technology aptitude with ability to quickly learn and implement new digital tools and platforms
- Experience with e-learning platforms, LMS systems, and virtual training delivery.
- Strong facilitation and public speaking skills.
- Project management skills with focus on timeliness and cost efficiency.
- Excellent written and verbal communication skills.
- Cultural sensitivity and understanding of military families and lifestyle.
Preferred
- Master’s degree in a related field.
- Nonprofit or education sector experience.
- Military-connected background or experience with DoDEA or military schools.
- Professional certification (ATD, CPLP, PMP, etc.).
- Experience with AI-powered content creation tools (e.g., generative AI for text, images, video)
- Proficiency in multimedia design software and mobile learning platforms
- Experience with multimedia design, mobile learning, or gamification.
- Background in social-emotional learning or trauma-informed education practices.
- Knowledge of accessibility standards and universal design for learning (UDL)
Skills & Competencies
- Instructional design and learning principles
- Advanced proficiency in digital learning technologies, content authoring tools, and AI applications
- Comfort with emerging technologies and AI-assisted content development
- Ability to manage multiple projects on time and within budget
- Data analysis and evaluation skills
- Strong organizational and evaluation skills
- Relationship building and collaboration
- Military cultural sensitivity
- Adaptability and continuous learning mindset in rapidly evolving technology landscape
Working Conditions
- Full-time, remote position with standard business hours
- Some evening and weekend work required for events
- Domestic travel required for training and program delivery
MCEC is an equal opportunity employer. We encourage applications from individuals with military connections and those passionate about supporting military children’s educational success.
