Position Overview

The Learning and Development Manager designs, implements, and oversees comprehensive learning and development programs that advance MCEC's mission to support military children's educational success. This role combines instructional design expertise with advanced technology proficiency and AI literacy to create innovative, multi-modal training delivered through virtual platforms, online modules, and digital content. The position requires leveraging emerging technologies, including artificial intelligence tools, to develop and deploy accessible, engaging learning experiences. The position ensures all programs are launched on time, within budget, and evaluated for impact, reflecting MCEC's commitment to stewarding resources responsibly.

Key Responsibilities

Program Development & Innovation

Design and deliver evidence-based, multi-modal learning programs
Develop scalable learning curricula delivered via virtual platforms, online modules, and on-demand content
Research and integrate emerging tools and learning best practices
Leverage AI tools for content creation, personalization, and program optimization
Maintain and update existing resources with current research and practices

Training & Facilitation

Facilitate workshops, webinars, and conferences for military families, educators, and community partners
Deliver presentations at military installations and educational forums
Provide professional development opportunities for staff and volunteers
Develop and maintain trainer certification programs and ongoing quality assurance

Evaluation & Continue Improvement

Conduct needs assessments to identify learning gaps and opportunities
Track and report performance indicators
Provide quarterly reports on reach, effectiveness, and improvement actions
Implement program refinements based on evaluation findings

Content Creation & Digital Innovation

Create educational materials, toolkits, and multimedia resources using current research in military child and family support
Utilize AI-powered tools for content development, including text generation, video editing, graphic design, and translation
Produce high-quality video content including instructional videos, expert interviews, family testimonials, and animated explainers
Develop interactive digital learning platforms and self-paced online courses with multimedia integration
Design mobile-friendly content and applications to support military families' on-the-go lifestyle
Write and edit training manuals, guides, and digital instructional materials based on latest research findings
Deploy content across multiple technology platforms including LMS, mobile apps, social media, and web-based tools
Maintain and update existing educational resources incorporating new trends and evidence-based practices
Monitor emerging trends in military family support, educational technology, and digital learning methodologies

Technology Integration & AI Application

Manage and optimize learning management systems (LMS) and other educational technology platforms
Evaluate and implement AI tools to enhance content creation, delivery, and learner engagement
Ensure content accessibility and compatibility across diverse technology platforms and devices
Train staff and stakeholders on technology tools and AI applications for learning
Stay current with AI developments in education and training sectors

Partnership & Collaboration

Build relationships with military installations, schools, and educational organizations
Collaborate with academic and research partners to strengthen design and outcomes
Support MCEC's advocacy efforts through education-focused initiatives

Performance Expectations

Deliver a defined number of training programs, webinars, and modules annually (per program goals)
Execute all initiatives on time and within budget
Achieve participant satisfaction benchmarks
Ensure agreed-upon completion rates for online programs
Demonstrate measurable participant learning gains via pre/post assessments
Document lessons learned and integrate improvements each program cycle

QualificationsRequired

Bachelor's degree in education, Instructional Design, Educational Technology, Organizational Development, or related field
3-5 years of experience in learning and development, training design, or educational program management
Demonstrated proficiency with e-learning platforms, LMS systems, content authoring tools, and virtual training delivery
Experience using AI tools for content creation, curriculum development, or learning optimization
Strong technology aptitude with ability to quickly learn and implement new digital tools and platforms

Experience with e-learning platforms, LMS systems, and virtual training delivery.
Strong facilitation and public speaking skills.
Project management skills with focus on timeliness and cost efficiency.
Excellent written and verbal communication skills.
Cultural sensitivity and understanding of military families and lifestyle.

Preferred

Master’s degree in a related field.

Nonprofit or education sector experience.

Military-connected background or experience with DoDEA or military schools.
Professional certification (ATD, CPLP, PMP, etc.).
Experience with AI-powered content creation tools (e.g., generative AI for text, images, video)
Proficiency in multimedia design software and mobile learning platforms
Experience with multimedia design, mobile learning, or gamification.

Background in social-emotional learning or trauma-informed education practices.
Knowledge of accessibility standards and universal design for learning (UDL)

Skills & Competencies

Instructional design and learning principles
Advanced proficiency in digital learning technologies, content authoring tools, and AI applications
Comfort with emerging technologies and AI-assisted content development
Ability to manage multiple projects on time and within budget
Data analysis and evaluation skills
Strong organizational and evaluation skills
Relationship building and collaboration
Military cultural sensitivity
Adaptability and continuous learning mindset in rapidly evolving technology landscape

Working Conditions

Full-time, remote position with standard business hours
Some evening and weekend work required for events
Domestic travel required for training and program delivery

MCEC is an equal opportunity employer. We encourage applications from individuals with military connections and those passionate about supporting military children’s educational success.

Military Child Education Coalition® | MCEC®

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Learning and Development Manager