SCHEDULE: Mon - Fri, Business core hours
FLEXIBILITY: Travel and schedule
COMPENSATION: $110,000 to $120,000 USD per annum
We are seeking a dynamic Learning and Development Specialist to design, implement, and deliver comprehensive training programs focused on Generative AI technologies, applications, and projects. This role is crucial in preparing our team members to effectively work with GenAI projects ensuring they understand both technical aspects and practical applications as it relates to data based projects and outcomes. The ideal candidate will combine strong technical knowledge of GenAI with exceptional teaching abilities and curriculum development skills. This position plays a vital role in building and maintaining our organization's GenAI capabilities through effective training and development programs. This role will liaise closely with the quality team to ensure project related materials are clear, concise, and able to be digested by contributors to maximize quality outcomes. Additionally, there is opportunity to provide practical upskill of internal project teams to align them and prepare them for various GenAI project types to help them become SMEs and strengthen delivery operations as we advance towards leadership in the GenAI ecosystem.
Bachelor's degree in Education, Computer Science, or related field; or relevant work experience
- 2 years of experience working with LLM operations is a must
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Minimum of 3 years experience in technical training or adult education
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Strong understanding of GenAI concepts and project data types (SFT, RLHF, Red Teaming, AI Safety)
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Excellent presentation and communication skills
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Proficiency in learning management systems and educational technology
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Experience in curriculum development and instructional design
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Strong technical acumen and ability to explain complex concepts
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Advanced understanding of Google Workspace tools
Demonstrated experience in developing training metrics and reporting
TELUS Values:
TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:
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We passionately put our customers and communities first
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We embrace changes and innovate courageously
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We grow together through spirited teamwork
At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.
Equal Opportunity Employer:
At TELUS International, we are proud to be an equal-opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.
TELUS Digital will never ask for any monetary deposit, credit card information, or bank account information to complete a job application. When emailing candidates, our recruitment and sourcing teams only use email addresses that end with telusdigital.com or telusdigital.ai. If you are unsure whether a job offer is legitimate or suspect that TELUS Digital’s business name is being used for recruitment fraud, please report this immediately to our Talent Acquisition Team at TINA_TalentAcquisition@telusdigital.com
