Location: Toronto/Markham, ON
Contract Duration: 6 months (possibility of extension)
Pay Rate: $100-$120
Description
This is a temporary contract position.
We are seeking an experienced Training Lead to oversee the design, development, and execution of training strategies for a large-scale SAP S/4HANA business transformation. This pivotal role spans the full project lifecycle—from pre-implementation preparation through deployment and sustainment.
Project:
A multi-year SAP S/4HANA business transformation initiative focused on modernizing systems, streamlining processes, and driving long-term business value. The program is a strategic priority, touching multiple functions across the organization, and requires strong engagement and clear communications to align leaders, employees, and stakeholders throughout the journey.
Responsibilities:
- Develop training paths, curriculums, and plan for project team training to support successful start an of SAP S4HANA project, both for business and IT project roles.
- Set-up and manage SAP WalkMe (or similar tool) to manage learning paths and completion
- Manage / coordinate all learning events
- Develop onboarding plans and material for project team members.
- Work with various vendors for team mobilization (where applicable), manage onboarding plans for new team members and other onboarding logistical requirements.
- Identify project team external training requirements, prep project team training RFQ/RFP, identify possible training vendors, lead process for training vendor selection, and onboard training vendors.
- Conduct training assessment
- Develop Learning and Development Strategy for training end-users (internal and external) that will be impacted by SAP S/4HANA implementation that drives identified outcomes (e.g. user proficiency) and measurements
- Develop and manage training plan
- Develop training standards
- Manage training team composed of internal employees, contractors and 3rd party vendor staff
- Manage training development per ADDIE
- Train business or functional consultants to develop training or digital adoption content for various audience groups (executive/leadership, corporate, field, warehouse)
- Manage set-up of all digital adoption technology and development of content
- Manage training delivery and logistics planning (physical and system)
- Deliver train-the-trainer or end-user training courses
- Manage training evaluation
- Develop and operationalize learning and development sustainment and continuous improvement model and strategy
Key Requirements:
- 15-20 years in training field with 7-10 years minimum experience as an SAP Training Lead
- Training experience (development and as an instructor) across the full suite of SAP modules as part of large, complex strategic transformation projects
- Training / Learning development for SAP S4HANA as part of a large enterprise projects
- Experience managing and/or developing operational / safety training preferred
- Experience with Digital Adoption tools (e.g. SAP WalkMe preferred), training accelerators, and learning content development tools (e.g. Articulate 360, virtual reality tools)
- Energy / Utilities experience preferred
- Experience working in a multi-vendor environment
- Experience developing and managing training in a unionized environment and for various audience groups (corporate, field, warehouse)
- Bachelor’s degree in a relevant field
