Location: Toronto/Markham, ON

Contract Duration: 6 months (possibility of extension)

Pay Rate: $100-$120

Description

This is a temporary contract position.

We are seeking an experienced Training Lead to oversee the design, development, and execution of training strategies for a large-scale SAP S/4HANA business transformation. This pivotal role spans the full project lifecycle—from pre-implementation preparation through deployment and sustainment.

Project:

A multi-year SAP S/4HANA business transformation initiative focused on modernizing systems, streamlining processes, and driving long-term business value. The program is a strategic priority, touching multiple functions across the organization, and requires strong engagement and clear communications to align leaders, employees, and stakeholders throughout the journey.

Responsibilities:

Develop training paths, curriculums, and plan for project team training to support successful start an of SAP S4HANA project, both for business and IT project roles.
Set-up and manage SAP WalkMe (or similar tool) to manage learning paths and completion
Manage / coordinate all learning events
Develop onboarding plans and material for project team members.
Work with various vendors for team mobilization (where applicable), manage onboarding plans for new team members and other onboarding logistical requirements.
Identify project team external training requirements, prep project team training RFQ/RFP, identify possible training vendors, lead process for training vendor selection, and onboard training vendors.
Conduct training assessment
Develop Learning and Development Strategy for training end-users (internal and external) that will be impacted by SAP S/4HANA implementation that drives identified outcomes (e.g. user proficiency) and measurements
Develop and manage training plan
Develop training standards
Manage training team composed of internal employees, contractors and 3rd party vendor staff
Manage training development per ADDIE
Train business or functional consultants to develop training or digital adoption content for various audience groups (executive/leadership, corporate, field, warehouse)
Manage set-up of all digital adoption technology and development of content
Manage training delivery and logistics planning (physical and system)
Deliver train-the-trainer or end-user training courses
Manage training evaluation
Develop and operationalize learning and development sustainment and continuous improvement model and strategy

Key Requirements:

15-20 years in training field with 7-10 years minimum experience as an SAP Training Lead
Training experience (development and as an instructor) across the full suite of SAP modules as part of large, complex strategic transformation projects
Training / Learning development for SAP S4HANA as part of a large enterprise projects
Experience managing and/or developing operational / safety training preferred
Experience with Digital Adoption tools (e.g. SAP WalkMe preferred), training accelerators, and learning content development tools (e.g. Articulate 360, virtual reality tools)
Energy / Utilities experience preferred
Experience working in a multi-vendor environment
Experience developing and managing training in a unionized environment and for various audience groups (corporate, field, warehouse)
Bachelor’s degree in a relevant field

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