Symple Lending is an innovative fintech company committed to revolutionizing the lending industry. Our mission is to provide seamless, efficient, and accessible lending solutions. We are now seeking a Director of Learning & Development in Irvine, CA. The Director of Learning & Development will lead and manage both our Training and L&D teams. This is a strategic and hands-on leadership role, overseeing the creation, delivery, and continuous improvement of all training programs across the organization.
The ideal candidate will be an experienced leader with a strong understanding of debt settlement, proven success in training and facilitation, and expertise in earning and development strategy, instructional design, and LMS management.
** Relocation assistance**.
Key Responsibilities:
- Oversee new hire sales onboarding programs, ensuring high engagement and successful ramp-up
- Provide leadership and coaching to the training team to maintain consistent delivery standards
- Collaborate with executive leadership to identify skills gaps and design targeted training solutions
- Oversee the design and deployment of leadership, compliance, and sales performance programs
- Ensure training content is current, accurate, and aligned with compliance requirements in debt settlement
- Manage the company’s LMS, ensuring ease of access, tracking, and reporting
- Analyze training effectiveness using performance data and feedback; adjust programs accordingly
- Partner with other departments to support career development, internal mobility, and succession planning
Qualifications:
- 5+ years in training, including at least 2 years in a leadership role
- 3+ years in Learning & Development
- Direct experience in the debt settlement industry (required)
- Proven ability to design and deliver training programs for sales and operations teams
- Strong understanding of instructional design principles and adult learning methodologies
- Experience managing and implementing LMS platforms
- Excellent leadership, communication, and stakeholder management skills
- Data-driven decision-maker with the ability to measure and demonstrate training ROI
- Bachelor’s degree in Business, Education, HR, or related field preferred.
Why Work for Symple Lending:
- Comprehensive health, dental, and vision insurance after 60 days
- A positive and collaborative work culture
- Paid time off
- Professional growth and development opportunities
- Employee referral bonus program.
Symple Lending is an equal opportunity employer and encourages candidates of all backgrounds to app
