East Midlands (England), East of England, London (region), North East England, North West England, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber
Job Summary
This is a National Role
Job Description
Overview of the job
The role sits within Reducing Reoffending Team as part of the HMPPS Reducing Reoffending, Partnerships & Accommodation. The role involves engagement with external and internal stakeholders. The post will have a responsibility for ensuring service user voice/needs is considered in all parts of HMPPS business. In addition, will work to embed service user experience into staff development and normal recruitment practices.
Participation at senior level meetings at operational delivery and strategic level with internal and external stakeholders. The post holder will provide senior managers across the business with a unique insight into service user experiences and provide guidance aspects of service user experiences.
The post holder must be a subject matter expert with recent lived experience of the Criminal Justice System. The role will include advising and support Reducing Reoffending projects and across the business.
This is a non-operational role with possibility of line management in the future and the role will matrix manage at the moment.
The post holder will operate remotely and travel to support activities across England and Wales.
Summary
The job holder will operate as a special advisor/consultant to HMPPS for service user lived experience.
The purpose of this job is to provide a unique subject matter insight, or facilitating the wider voice of service users, experience as a recipient of community and custodial services to support the development of work within HMPPS.
The job holder will develop effective working relationship with a range of stakeholders at all levels of the organisation. These will include front line staff, service users, VCS, HMPPS and senior officials from other government departments.
They will also be responsible for ensuring a programme of activity and advice and guidance on the recruitment of staff with lived experience in HMPPS.
The job holder will on occasion be required to represent the Directorate at external or internal meetings with external stakeholders.
The job holder will work as part of the Directorate Team supporting several initiatives and projects.
The job holder must be able to work effectively within a multidisciplinary team.
The role will be instrumental in developing HMPPS approaches to ensuring that work develops with the lived experience voice heard.
Responsibilities, Activities And Duties
The job holder will be required to carry out the following responsibilities, activities and duties:
- Responsible for providing senior managers with advice on service user experiences.
- Actively seeking engagement links which supports project outcomes or improves HMPPS understanding of service user experiences.
- Champion the service user experience at meetings.
- Work with VCS such as Clinks, Unlock and User Voice or other organisations that supports offender reintegration/resettlement outcomes.
- Establish a network of key stakeholders that can support HMPPS delivery of RR outcomes.
- Act as peer support/mentor to other service users.
- Support the training and development of HMPPS staff by holding workshops that raise awareness of Service User Experience.
- To contribute to the development of Prison Leavers Strategy.
- To contribute and take a professional lead in providing and developing service user responses through development and maintenance of networks with partner agencies and stakeholders.
- Review, develop, evaluate and monitor RR Activities with partner agencies delivering resettlement services to offenders.
- To build and develop collaborative relationships and networks with other government departments, agencies and other key stakeholders to achieve effective team working.
- Promote HMPPS policy in all activities and behaviours, e.g. promote inclusion, diversity, decency and reducing re-offending agendas.
- Embed service user lived experience into staff development and normal recruitment practices.
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.
Behaviours
- Seeing the Big Picture
- Making Effective Decisions
- Working Together
- Communicating and Influencing
- Changing and Improving
- Developing Self and Others
- Managing a Quality Service
Essential Experience
- Lived experience of imprisonment and/or community punishment (there are no offence based exclusions, ideally you will no longer be on licence but life licensees will be considered).
- Experience of working in the criminal justice voluntary sector.
- Experience of building rapport with Service Users whilst maintaining professional boundaries.
- Experience of providing a service as part of a multidisciplinary team.
Technical Requirements
- A working knowledge of IT applications.
- Project management experience/PRINCE 2 qualification.
Ability
- An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.
- Effective communication skills (speaking and listening), with demonstrated relationship management and stakeholder engagement experience.
- Excellent written communication skills, including the ability to draft and submit a variety of documents, policy papers and submissions.
Technical Requirements
- A working knowledge of IT applications.
- Project management experience/PRINCE 2 qualification.
Ability
- An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.
- Effective communication skills (speaking and listening), with demonstrated relationship management and stakeholder engagement experience.
- Excellent written communication skills, including the ability to draft and submit a variety of documents, policy papers and submissions.
Person specification
Please Refer To Job Description
Behaviours
We'll assess you against these behaviours during the selection process:
- Changing and Improving
- Communicating and Influencing
- Developing Self and Others
- Making Effective Decisions
- Managing a Quality Service
- Seeing the Big Picture
- Working Together
Alongside your salary of £52,316, HM Prison & Probation Service contributes £15,155 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
- Access to learning and development
- A working environment that supports a range of flexible working options to enhance your work life balance
- A working culture which encourages inclusion and diversity
- A Civil Service pension with an employer contribution of 28.97%
- Annual Leave
- Public Holidays
- Season Ticket Advance
For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Feedback will only be provided if you attend an interview or assessment.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact :
- Name : SSCL Recruitment Enquiries Team
- Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
- Telephone : 0345 241 5358
Recruitment team
- Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
Further information
Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints
https://jobs.justice.gov.uk/careers/JobDetail/7967?entityId=7967
