Jobs search

Learning And Development Specialist

BCforward • Contract • Remote (Texas, United States, US) • 17h ago

BCforward is seeking a Learning & Development Specialist to work remote in the US.

Start/End Dates: 8/25/2025 - 11/28/2025

Location: US - Remote

L&D Development Specialist III

Job Description:

The Learning & Development Specialist plays a vital role in enhancing business performance by designing and implementing effective learning and knowledge management strategies. This role collaborates closely with Learning Leads, Support Operations teams, and Subject Matter Experts (SMEs) to identify skill gaps, develop targeted learning solutions, and evaluate their impact. The specialist leads the creation of onboarding curriculums and manages large-scale learning projects, ensuring alignment with business goals and continuous improvement through innovative technologies, including AI.

Key Responsibilities

Analyze, design, and deliver learning and knowledge management solutions that drive measurable business outcomes.

Partner with Learning and Knowledge Management Leads and Support Operations teams to develop and maintain effective learning strategies.

Conduct Performance Needs Analysis (PNA) and Rapid Workflow Analysis (RWA) to identify learning needs and prescribe performance support solutions.

Rapidly design, develop, and facilitate minimum viable product (MVP) learning solutions for new workflows, workforce changes, and major initiatives.

Architect onboarding and production workflow curriculums based on data-driven insights.

Lead and coordinate large-scale projects involving full-time employees, contingent workers, and vendors.

Collaborate with SMEs to gather and analyze learning content and performance data.

Design assessment frameworks and develop tools to measure the effectiveness of learning programs.

Work with cross-functional teams to ensure stable and transformative learning support.

Align curriculum and learning strategies with overall business priorities and team needs.

Deliverables

Performance Needs Analysis (PNA) reports

Rapid Workflow Analysis (RWA) documentation

Curriculum architecture and nesting plans

Learning and performance support solutions

Collaboration

Learning Technology and Enablement teams

Learning Delivery and Solutions teams

Knowledge Managers and Quality teams

Support Operations Line of Business (SO LOB) teams

Workflow Subject Matter Experts (SMEs)

Qualifications

Strong analytical skills with the ability to collect, analyze, and interpret data to inform learning strategies and measure impact.

Experience in designing and facilitating learning programs and assessments.

Proven ability to manage complex projects and collaborate with diverse stakeholders.

Familiarity with AI technologies and innovative learning tools is a plus.

Call outs from the CWAM

Leading and managing high-priority, high-impact large-scale projects based on experience.

Collaborating effectively to sustain and advance ongoing projects.

Strategic thinking and planning are essential.

5 + years of exp

MUST HAVE SKILLS

Strong business-level prioritization

Collaborative mindset

L&D experience with end-to-end project management

Skills from analysis to content creation

Strategic focus

Organized

Fast design and development

Nice-to-Have Skills

Data Analysis and Interpretation: Proficient in gathering, analyzing, and interpreting data to guide learning and performance support solutions and evaluate their effectiveness.

Content Development and Facilitation: Skilled in designing assessment frameworks, creating assessments, and leading train-the-trainer sessions to ensure effective knowledge transfer.

Strategic Planning and Stakeholder Management: Experienced in developing and executing Learning and Knowledge Management strategies while building strong relationships with stakeholders, including GO Learning and Knowledge Management Leads, SO LOB teams, and Subject Matter Experts (SMEs).

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration

Benefits:

We offer a comprehensive benefits package that includes medical, dental, and vision insurance to support employees' health and well-being. In addition, employees have paid holidays, paid time off (if eligible) and access to a 401(k)-retirement plan

About us:

BCforward is a global IT business solutions and staffing firm. Since 1998, we’ve grown to become a full-service workforce solutions partner for leading organizations. Headquartered in Indianapolis, Indiana, BCforward operates delivery centers across North America and India.