At CyberCare, we support users of top Tesonet products – including NordVPN, Surfshark, Saily, NordPass, NordLayer, Incogni, and more. Our Customer Support team is on the front lines, guiding users through these digital tools every day. That’s why we’ve built strong technical onboarding and training programs from day one.
Our team needs continuous development and clear growth paths. That’s where you come in. We’re looking for a Learning & Development Lead to take ownership of our training initiatives – not only refining onboarding, but building a long-term learning strategy that empowers every team member to grow their skills, confidence, and careers.
Your Day-to-Day
- Build and lead the Learning & Development function for CyberCare - shaping the strategy, team, and processes from scratch
- Lead a team of 3-6 people, who are responsible for delivering technical onboarding and role-specific training
- Partner with leaders to identify skill gaps, design learning paths, and support emerging managers
- Implement and manage an LMS to streamline training, onboarding, and progress tracking
- Improve onboarding and continuous learning programs to boost performance and career growth
- Use data, feedback, and budgets wisely to measure impact and nurture a learning-driven culture
What We Expect From You
- Proven experience in leading Learning & Development on a strategic, company-wide level
- Ability to build and scale L&D frameworks that support business goals and employee growth
- Strong people leadership skills - you’ve built, coached, and developed teams
- Solid knowledge of learning principles, instructional design, and learning technologies (LMS, blended learning, etc.)
- Experience in a fast-paced, customer-facing or technical environment is a strong plus
- Fluency in Lithuanian and English
What We Offer
- Career development training - Internal and external events, online training, books - everything you need to reach your full potential
- Health benefits - Private health insurance, online workouts or an on-site free gym 24/7, consultations, programs to improve mental health to feel and be your best. For those who seek flexibility and autonomy in their health-related benefits we give a wallet topped up with funds that you can spend across a variety of health and wellness services.
- Workplace Flex - At CyberCare, we work from our Vilnius and Kaunas offices, with the option to work from home two days a week - Tuesdays and Thursdays. Additionally, you can work remotely from anywhere in the world for up to 30 days per year
- Technologies - Work with us and we will deliver the latest advancements in technology, software, and gadgets to optimize and streamline your daily workflow. Also, we will provide you with Nord Security, and Saily products so you can also secure your personal devices!
- Company events - Regular internal events, quarterly team buildings, OKRs events, workshops & workation trips
- Office perks & public transportation - Snack-friendly kitchen, drinks, pet friendly offices on Fridays. Also we offer a discount and encourage using public transportation at a lower cost.
- Time off - Additional time off for rest, for anniversaries, or to celebrate life’s special moments.
- Bonus - Discount offers for health, sport, food/drinks, leisure, home/auto services, referral bonuses
- Gross salary - 3000 - 4500 EUR/month
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
