Company Description
UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.
UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.
www.uhn.ca
Job Description
Union: Non-Union
Number of vacancies: 1
Site: 67 College Street
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Department: Digital Education
Reports to: Manager, Digital Education
Hours: 37.5 hours per week
Status: Temporary Full-Time
Closing Date: July 7, 2025
Position Summary
UHN is implementing a Clinical Trial Management System (Edge), a web-based SaaS application to manage the design, planning, and monitoring of clinical research workflows and documentation.
The role of the Education Specialist plays a significant part in supporting and contributing to this transformation through the design and delivery of face-to-face or virtually delivered instructor-led training, eLearning, and training support, to all levels of staff using the Edge system.
The primary responsibilities of the Education Specialist are training needs analysis, design instructor-led and/or eLearning course content & support materials; employ project management methodology; collaborate with stakeholders, subject matter experts, change management and communication teams to analyze, design, and implement education.
DUTIES
- Instructional Design
- Develop excellent working relationships and effectively communicate verbally and in writing with stakeholders and subject matter experts to support the design and maintenance of instructor-led or eLearning course content
- Utilize skills to design technical training courses for face-to-face or virtual instructor-led modality; includes design, development, prototyping, testing and maintenance of instructor-led classes
- Establish excellent working relationship with people from different areas of expertise with varying degrees of technical experience and skills.
- Successfully employ project management knowledge and expertise
- Possess advanced understanding of adult education principles and demonstrate efficient application of these principles in instructional design, development, and training delivery
- Utilize knowledge of adult learning principles and expertise to conduct comprehensive needs or gap analysis in conjunction with subject matter experts to determine user training requirements; and develop learning objectives and course outline(s)
- Demonstrate foundational knowledge of job functions and workflows of client groups.
- Actively participate in and contribute to problem-solving team discussions by providing creative recommendations in how to improve training programs
- eLearning Content Design
- Produce online learning content storyboards on time in accordance with established technical guidelines standards and instructional design
- Partner with Digital Education eLearning Specialist to design, develop, and configure quality SCORM compliant and HTML e-learning
- Utilize adult education principles skills to design and review content storyboards, Q/A prototypes, and maintain content
- Monitors and evaluates the effectiveness of training programs
- Regularly seek feedback from subject matter experts and users
- Identify and make appropriate changes to assigned training programs and materials as required based on participant, SME, peer feedback, evaluation results and observations
Qualifications
- At minimum, completion of a bachelor’s degree in Adult Education, Health Informatics, Computer Science or related field, or recognized equivalent; required
- Minimum 2 years of working with enterprise-wide cloud-based learning technology platforms, required
- Minimum 2 years’ experience as a technical trainer/educator, required
- Sound knowledge of instructional design and project management (needs analysis, planning, implementation, and evaluation), required
- Experience working with business applications such as MS Office 2016 suite, required
- CTP or CTDP certification from Institute for Performance & Learning, an asset
- Excellent listening, collaboration, oral and written communication skills, required
- Excellent customer service skills including demonstrated ability to work well with multiple and competing demands, required
- Excellent problem recognition and solving abilities, required
- Ability to achieve results independently as well as fully participate in a team environment, required
Additional Information
Why join UHN?
In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.
- Competitive offer packages
- Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
- Close access to Transit and UHN shuttle service
- A flexible work environment
- Opportunities for development and promotions within a large organization
- Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)
Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.
All applications must be submitted before the posting close date.
UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.
Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.
UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
