We are Cartograph and WE ARE HIRING for a Talent Operations Specialist! Named one of 2021, 2022, and 2023 Best Workplaces by Inc. Magazine! Although this is a remote / work-from-home position, being local to the Austin area is a requirement. We also have an optional coworking space in East Austin.
WHO ARE WE? Cartograph’s mission is to help brands grow products that are better for people and better for the planet. We are a values-driven company that puts our clients first and treats our employees as people before colleagues. We value and emphasize transparency, ownership, initiative, growth, and development.
We are an Amazon-focused agency in the Better-For-You CPG space: you’d find most of our client products at a Whole Foods. Some of our clients include Justin's, Olipop, Rao’s, BPN, Starface, MTN Ops, and Necessaire. We’re in charge of the top and bottom line on Amazon: we manage the channel for our clients in its entirety from packaging and operations to SEO and advertising.
We're a team of around 80 and growing quickly – in 2021 we were named the 122nd fastest growing company in America and 5th fastest growing company in Texas by Inc. Magazine, and we made the list again in 2022 and 2023! We were also named one of Inc’s 9 best companies to work for in Texas. We're based in Austin, but our team members can be found across the country.
THE JOB: At Caratograph, we believe that hiring and onboarding exceptional talent is the foundation of our success and we’re proud of our best-in-class recruiting process. We are looking for a Talent Operations Specialist to own the new hire journey all the way from the first touch during recruiting through to their ramp and learning process during onboarding. This position ensures a seamless experience for candidates and new hires. We have great processes in place already so now we’re looking for someone to continue our successes while taking us to the next level.
As a Talent Operations Specialist, you will oversee the end-to-end recruiting and onboarding process, ensuring a seamless candidate and new hire experience. This position will often be the first Cartograph face a candidate speaks to so championing our culture and ensuring a positive candidate experience with timely communications is crucial. The recruiting process will include ownership areas such as: managing job postings, sourcing, interviews, offer letters, and managing our ATS system, while the onboarding process will own areas such as: new hire paperwork, employee set up, and the Onboarding Training Program. Additionally, this position also owns Cartograph’s company-wide training program because we believe learning should never stop. This role involves collaborating with stakeholders in multiple departments to understand the various positions within Cartograph and will have heavy lean in on driving communications for staffing needs.
WHO ARE YOU? We are looking for individuals with:
- 2+ years of proven professional experience as a recruiter- including interview best practices and knowledge of employment laws and regulations as it relates to recruiting
- 2+ years of proven professional experience in learning and development with a focus on content delivery
- You’re a relationship builder! You know how to create a comfortable environment in order to get to the root of a candidate’s skillset and welcome new hires
- Strong verbal/written communication and soft skills required - we are a collaborative team, and this position works with stakeholders across many departments
- Strong organizational skills and the ability to drive accountability in others is a MUST!
- You have experience running the recruitment process, from job posting to onboarding, ensuring alignment with the organization's values and needs
- Direct experience managing an applicant tracking system. Experience with ADP Recruiter is a strong bonus!
- You love promoting learning and knowledge building! You like to facilitate new employee onboarding trainings for new hires along with creating and delivering targeted trainings for our teams
- Proven successful experience cold candidate sourcing and Boolean searching
- Motivation, self-discipline, and dependability – we give our team significant autonomy and responsibility, so proven experience in completing projects independently is a must!
- Passion for life-long learning and problem solving – we live on the cutting edge of eCommerce innovation, and often must self-teach on new topics
- Collaborative and inclusive team player - you will be part of a small but mighty team that regularly collaborates with top leadership
- 4-year college degree preferred
OPPORTUNITY: The Talent Operations Specialist role at Cartograph is a great way to deepen your ownership experience in the full end-to-end processes while also playing a key role in supporting the development and growth of our team. This position offers a front-row seat into how an organization mobilizes their HR and recruiting operations to create best-in-class talent acquisition practices. You will be integrated, not siloed, into all aspects of the organization’s infrastructure, as it relates to talent acquisition, employee experience and satisfaction, and employee learning and development. You’ll work closely with a dynamic team, collaborating with stakeholders across various departments, from specialists to C-suite. This is a great fit for someone passionate about learning, growth, and an interest in taking the next step in their career towards the HR Generalist space and People Operations.
BENEFITS & PERKS: Delivering upon our mission starts with helping you take care of yourself to promote your overall health and wellness as well as life-long success. We offer a full benefits and perk package including:
- Health insurance: You can choose from first-rate medical plans, most at no cost for you, as well as dental and vision coverage.
- Unlimited PTO policy: Work-life balance matters! Enjoy an unlimited PTO policy that lets you enjoy life. We do expect our employees to take a minimum number of vacation days per year.
- Retirement match: Your long-term success is important to us. You have the option to participate in our retirement programs with a company match.
- Gym membership allowance: You get a monthly budget to invest in yourself towards anything that increases your physical fitness. Yoga, rock climbing, martial arts—the choice is yours!
- Cell phone reimbursement: Working remote means you’re not tied to an old-school landline phone at your desk. We provide a monthly contribution towards your cell phone and/or internet so you can work where you’re comfortable.
- Free product samples: Fall in love with our brands even more! You get a monthly allowance to sample products from our clients. New team members also get a product bundle as a welcome gift.
- Home office setup: We set you up to succeed with everything you need to work remote. We’ve been remote since 2018 and take having a good quality home office very seriously.
- Student Loan Contribution: We aim to help ease the burden of student loans for our employees by contributing monthly.
- Company travel and retreats: We recognize the importance of personal connection and having FUN! You get to connect with teammates in person 2-3x per year, at least one of those in Austin, TX.
- Disability and Life Insurance: We’ve got your back! Basic short-term disability, long-term disability, and life insurance are provided for you.
- Parental leave: We care about our team members as people first and that includes family. We want you to take care of yourself and your family with paid parental leave.
- Period-friendly workplace: We've been named the first period-friendly remote workplace by one of the leaders in the industry! Support your household with feminine products from Cartograph clients.
