Join Rohloff Group as a Head of Learning & Development!

Head of Learning & Development

We are seeking a commercially focused and execution-driven Head of Learning & Development to build and scale capability across 100+ restaurants while supporting ongoing business expansion.

The Head of Learning & Development plays a critical role in shifting training from a compliance-based activity to a performance-driven capability function, directly impacting restaurant execution, leadership pipeline strength, and consistent readiness for new store openings.

This role combines strategic planning with strong operational execution to ensure learning frameworks, delivery, and systems support business growth and improve performance across all levels of the organisation.

What You’ll Do

Learning Strategy & Architecture

Develop and execute a group-wide Learning & Development strategy aligned to business growth.

Build structured learning pathways across all roles to support capability development and progression.

Training Delivery & Execution

Oversee the delivery of onboarding, skills, and management development programmes.

Ensure consistent training quality and execution across all restaurants.

Team Leadership & Capability Building

Lead trainers, content developers, and administration teams within the L&D function.

Build a coaching-led culture within training to strengthen capability and performance.

Content Development

Oversee the development of standardised training modules.

Ensure all content is aligned to operational requirements and designed for scalability.

Talent Pipeline Support

Partner with Performance & Talent to build and strengthen leadership pipelines.

Support succession planning and Individual Development Plans (IDPs).

Operational Performance Support

Align training to key business metrics, including labour, audit results, and customer experience outcomes.

Systems & Reporting

Manage training tracking and reporting systems.

Provide insights to Exco to support decision-making and performance improvement.

Scaling for Growth

Ensure training supports business expansion and new store openings.

Build scalable training solutions to support ongoing growth.

What You’ll Bring

Qualifications, Experience & Leadership Profile

Applicable tertiary qualification
L&D / ETDP qualification (South Africa) (Alternatively: CIPD Level 5 or 7, or CPTD (ATD) with exposure to QCTO/SETA environments)
7–10+ years’ experience in Learning & Development
Proven experience leading multi-site training teams
Digital L&D capability
Experience in QSR, retail, FMCG, or high-volume environments
Proven track record in building scalable leadership pipelines

Leadership Capabilities

Execution Discipline: Strong focus on practical delivery rather than theoretical L&D.
Operational Focus: Ability to translate strategy into operational training solutions.
Data-Driven: Uses data and insights to improve performance and capability outcomes.
Influence: Strong ability to influence across Operations and Executive level.

Outcome Accountability

Leadership pipeline readiness
Training completion rates
Time-to-competency
Operational performance improvements

Scope Of The Role

Supports 100+ restaurants with ongoing expansion
Leads the full Training & Development function, including:
- Training Administration
- Content and Programme Design
- Management Trainers
- Skills Trainers and early talent pipelines
Drives capability across entry-level, supervisory, and management levels
Operates cross-functionally with Operations, Recruitment, and Performance & Talent

Reporting Line

Reports to the Talent & Culture Executive

Ready to make an impact? Apply now and join us on this exciting journey!

📅 Closing Date for Applications: [4 June 2026]

Rohloff Group

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Head of Learning & Development