RainCity Housing operates on the stolen, unceded, ancestral, traditional homelands of the Xʷməθkwəy̓əm, Sḵwx̱wú7mesh, and səl̓ílwətaʔɬ Nations in so-called Vancouver, the q̓íc̓əy̓, qʼʷa:n̓ƛʼən̓, kʷikʷəƛ̓əm, qiqéyt, SEMYOME, Stó꞉lō, and sc̓əwaθən məsteyəxʷ Nations in so-called Lower Mainland, and the shíshálh in so-called Sunshine Coast.

About Us – A Home For Every Person

RainCity Housing is an organization that makes a difference in people’s lives. Our mission is to advance social equity by building upon the strengths of our community and of each individual. With a goal of providing a home for everyone, RainCity’s programs sustain relationships, strengthen communities, and make change for people experiencing homelessness, mental health, trauma, and substance use issues.

RainCity Housing has been developing emerging and promising practices for over 40 years in social services and healthcare, providing Housing First, harm reduction and supports for community members who access our services. To learn more, check out our innovations page. You can visit our Indeed page and click on the “Follow” button to be notified of new job openings: ca.indeed.com/cmp/Raincity-Housing-and-Support-Society/about.

You can also follow us on LinkedIn, Twitter, Instagram, and Facebook.

Benefits

5 days of paid leave for Indigenous Employees for Ceremonial, Cultural, and Spiritual events per year
8 weeks of paid leave for gender affirming care for medical procedures for transgender and gender diverse employees, cumulative total
Employee and Family Assistance Program available to ALL employees, including 24-hour helpline, Personal counselling, Life Coaching, Financial Coaching, Legal Referral and Advisory Services, and Health Coaching: https://www.fseap.ca/
Municipal Pension Plan with guaranteed lifetime monthly pension when you retire: https://mpp.pensionsbc.ca/
Employer-paid benefits for employees:
Core Gender Affirmation services
$1,000/year coverage for Massage
$500 per paramedical service Physiotherapy, Naturopath, Acupuncture, Chiropract, and more
Vision Care, Dental Care, Prescription Drugs, Group Life Benefit (1 x annual salary,) Long Term Disability, and Unlimited Out-of-Province and Out-of-Country Emergencies.

Position Summary

The Learning & Development (L&D) Specialist designs, delivers, and evaluates engaging, inclusive learning programs that build employee skills and support RainCity’s strategic priorities. Reporting to the Director, Talent Management, this role develops in-person and eLearning content, implements and administers the Learning Management System, and partners with subject matter experts to ensure training is current, culturally responsive, and accessible. The Specialist incorporates equity, cultural safety, and decolonizing practices into all learning initiatives, fostering a culture of continuous growth. They also measure learning outcomes to drive improvement and demonstrate organizational impact.

COMPETITION#: Job2025.334

APPLY BY: September 12, 2025

POSITION TITLE: Learning & Development Specialist

DEPARTMENT: Human Resources

POSITION TYPE: Full-time, 1.0 FTE, 40 Weekly

EMPLOYEE GROUP: Excluded

SALARY: $80,000.00 - $95,000.00 Annually

TERM: Permanent

START DATE: As soon as possible

SCHEDULE: Monday – Friday, 8:30am – 5:00pm, with 30-minute unpaid break. Hybrid with 1 to 2 days in the office.

Required

Education & Experience:

Post-secondary degree or diploma in Adult Education, Learning & Development, Human Resources, or related field.
Minimum 5 years’ experience designing, delivering, and evaluating learning programs in both in-person and virtual formats.
Proficiency with eLearning authoring tools and strong knowledge of Learning Management Systems.
Demonstrated ability to integrate equity, inclusion, and cultural safety into learning initiatives.
Experience managing multiple projects and collaborating with diverse groups.

Preferred

Certified Training and Development Professional (CTDP), Certified Professional in Talent Development (CPTD), or equivalent designation.
Experience working in non-profit, social services, or community-based organizations.
Knowledge of trauma-informed practices and decolonizing learning approaches.
Experience engaging with Indigenous communities and incorporating Indigenous knowledge into learning design.
Familiarity with HR system integrations for LMS implementation.

The Learning & Development Specialist is responsible for the following responsibilities:

Learning & Development Strategy & Program Planning
Co-develop RainCity’s first organizational learning strategy with the Director, Talent Management, integrating equity, inclusion, cultural safety, and reconciliation principles throughout.
Lead the planning and rollout of learning initiatives aligned with organizational goals, employee development needs, and cultural context.
Plan, implement, and configure a Learning Management System (LMS) in partnership with HR and IT teams, ensuring it supports strategic learning objectives.
Monitor and analyze LMS data to identify learning trends, gaps, and opportunities for improved engagement and adoption.
Stay current on emerging learning trends, tools, and best practices to evolve RainCity’s L&D approach
Training, Design, Delivery and Facilitation
Design, deliver, and evaluate workshops, learning circles, and peer-led programs that are participatory, culturally relevant, and accessible to employees of all backgrounds and abilities.
Develop interactive eLearning modules using Articulate and other authoring tools, embedding diverse perspectives and inclusive design principles.
Facilitate leadership development sessions grounded in relational leadership, trauma-informed practices, and reconciliation commitments.
Apply adult learning theory, cultural humility, and experiential methodologies in all program designs.
Build and support “train-the-trainer” programs to empower internal facilitators, amplify lived experience, and encourage peer knowledge-sharing.
Collaborate with internal teams, affinity groups, Indigenous knowledge keepers, and equity-deserving community leaders to co-create learning experiences that reflect diverse perspectives.
Learning Evaluation, Analytics & Impact Measurement
Develop and implement evaluation frameworks to measure learning effectiveness, participant engagement, and organizational impact.
Analyze quantitative and qualitative data to inform program improvements and demonstrate value to leadership.
Prepare and present quarterly participation and outcomes dashboards, highlighting progress, successes, and opportunities for growth.
Recommend and implement enhancements based on participant feedback and strategic priorities.
Leadership & Talent Development
Co-design and deliver foundational and advanced leadership programs that integrate inclusive, culturally responsive, and equity-centered practices.
Partner with HR to embed learning within performance management, career development, and succession planning frameworks.
Contribute to employee engagement initiatives by supporting survey design, analyzing results, and facilitating action planning workshops.
Provide guidance and tools to leaders to strengthen coaching, team development, and continuous learning habits.
Relationship Building & Collaboration
Establish strong, trust-based relationships with leaders, managers, HR teams, and external training providers.
Engage in active consultation to ensure learning programs address operational realities and community needs.
Act as a bridge between employees, leadership, and partners to adapt learning initiatives based on diverse voices and lived experiences.
Innovation & Continuous Improvement
Research and pilot innovative learning technologies, delivery models, and methodologies to enhance learning accessibility and engagement.
Integrate feedback, lessons learned, and emerging best practices into program design.
Promote a culture of knowledge-sharing, peer learning, and organizational learning agility.

Skills & Competencies

Proven facilitation and instructional design skills, preferably within a non-profit or social impact setting.
Strong knowledge of adult learning principles, equity-centered learning design, and trauma-informed facilitation.
Ability to create interactive, participant-led learning in both in-person and virtual settings.
Confidence and cultural sensitivity when facilitating conversations around equity, anti-racism, and reconciliation.
Strong project management skills for planning and delivering complex, multi-stakeholder initiatives.
Ability to navigate organizational change with adaptability and initiative.
Proficiency in eLearning tools (Articulate preferred) and Learning Management System administration.
Comfort with designing KPIs and analyzing data to evaluate learning impact.
Deep respect for diverse knowledge systems and a personal commitment to ongoing learning.

LI-HS1

#indcamp

Please submit both a cover letter and resume to apply, describing your suitability for this position. We thank all applicants in advance for their interest. As part of the application process, you may be asked a short set of questions to provide further information about your experience and availability. Please note, only applicants selected for an interview will be contacted.

RainCity Housing and Support Society

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